Business Development Associate | Petaling jaya

Arvion Services; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Arvion Services in Petaling Jaya seeks a Business Development Associate to drive new business opportunities across BPO, outsourcing, and customer support. You will identify target companies, perform outreach, and cultivate a healthy sales pipeline from discovery through to closing.

The role requires 2–5 years in sales/BD, experience with lead generation channels, and strong English communication. Mandarin and Cantonese fluency is a plus in this international market.

Qualifications

• 2–5 years of experience in Business Development, Sales, Telemarketing, Telesales, or related client-facing role.
• Experience selling BPO, outsourcing, SaaS, technology, recruitment, or service-based solutions.
• Existing relationships with business owners, SMEs, startups, or corporate decision-makers.
• Willing to attend networking events, exhibitions, seminars, and face-to-face client meetings.
• Fluent in spoken Mandarin and Cantonese; strong English communication.

Responsibilities

• Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.
• Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.
• Make outbound calls to introduce the company's services and understand potential clients' business needs.
• Build, manage, and consistently develop a healthy pipeline of prospective clients.
• Identify key decision-makers and stakeholders within target companies.
• Present and promote the company's services to potential clients in a confident and professional manner.
• Develop qualified leads into genuine business opportunities and support the sales process through to closure.
• Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.
• Build and maintain long‑term relationships with business owners, founders, managers, and key decision-makers.
• Maintain accurate records of leads and opportunities in the CRM; track activities and progress.

Skills

Lead generation

Cold calling

Relationship building

CRM experience

Negotiation

BPO industry knowledge

Tools

CRM software

LinkedIn

Job description

Business Development Associate | Petaling jaya

We are looking for a proactive, confident, and commercially driven Business Development Executive to join the team.

This is a hunter-style business development role where you will actively identify and approach companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, and other business solutions.

What Will You Do:

Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.

Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.

Make outbound calls to introduce the company's services and understand potential clients' business needs.

Build, manage, and consistently develop a healthy pipeline of prospective clients.

Identify key decision-makers and stakeholders within target companies.

Present and promote the company's services to potential clients in a confident and professional manner.

Understand prospects' business challenges and identify opportunities where outsourcing can add value.

Qualify leads based on business needs, budget, decision-making process, and potential outsourcing requirements.

Arrange discovery calls, meetings, presentations, and follow-ups with qualified prospects.

Maintain regular communication with prospects through calls, WhatsApp, email, LinkedIn, and other channels.

Develop qualified leads into genuine business opportunities and support the sales process through to closure.

Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.

Build and maintain long‑term relationships with business owners, founders, managers, and key decision-makers.

Leverage professional networks and referrals to identify new business opportunities.

Research industries, companies, and market segments with potential demand for outsourcing services.

Identify businesses that are expanding, hiring, entering new markets, or facing operational and customer service challenges.

Monitor market trends, competitors, and emerging outsourcing opportunities.

Maintain accurate records of leads, conversations, meetings, follow‑ups, and opportunities in the CRM.

Track sales activities and ensure potential opportunities are followed up consistently.

Provide regular updates on pipeline activities, meetings, opportunities, and sales progress.

Work closely with internal teams to prepare proposals and solutions based on client requirements.

What Makes You a Good Fit:

2–5 years of experience in Business Development, Sales, Telemarketing, Telesales, or a related client‑facing role.

Experience selling BPO, outsourcing, SaaS, technology, recruitment, professional services, or other service‑based solutions.

Existing relationships with business owners, SMEs, startups, or corporate decision‑makers.

Willing to attend networking events, exhibitions, seminars, and face‑to‑face client meetings.

Fluent in spoken Mandarin and Cantonese.

Strong command of spoken and written English.

Comfortable making cold calls and approaching new prospects.

Confident communicating with business owners, managers, and senior decision‑makers.

Strong interpersonal, communication, negotiation, and presentation skills.

Self‑motivated, proactive, persistent, and comfortable working independently.

Comfortable using CRM systems and maintaining accurate sales records.

What We Offer:

Exposure to international clients and global markets.

Direct exposure to BPO, outsourcing, technology, and business solutions.

Training and mentorship in BPO services, consultative selling, and business development.

Opportunities to attend business events, exhibitions, conferences, and networking sessions.

Opportunity to build a strong professional network across multiple industries.

Arvion - Smart, Scalable, and Secure Outsourcing

At Arvion, we empower businesses with expert Business Process Outsourcing (BPO) solutions, specializing in customer service, back‑office operations, and recruitment process outsourcing. Our seamless, scalable, and cost‑effective services help companies streamline operations, enhance customer experiences, and drive sustainable growth. With a commitment to innovation, efficiency, and excellence, Arvion is your trusted partner in optimizing business performance in a dynamic global market.

What can I earn as a Business Development Associate