Business Development

Pet Universe; Selangor; On-site; MYR 39,000 - 61,000; Full time

Job summary

Pet Universe in Selangor, Malaysia, is seeking a proactive Business Development professional to identify growth opportunities, build client relationships and promote our products and services.

You will manage a sales pipeline, conduct outreach via multiple channels, prepare proposals, and coordinate with internal teams for quotes and deals. This role requires travel for meetings and events, and a results-driven mindset.

Fresh graduates may apply; 1–3 years experience preferred.

Qualifications

• Diploma/degree in business, marketing or related field.
• 1–3 years in business development, sales or marketing.
• Fresh graduates with strong communication and sales aptitude may be considered.
• Excellent communication, negotiation and interpersonal skills.
• Willing to travel for meetings and events.
• Proficiency in MS Office or Google Workspace; CRM experience is a plus.

Responsibilities

• Identify and develop new business opportunities through market research and networking.
• Source and qualify potential clients and partners.
• Conduct outreach via calls, WhatsApp, email and in-person meetings.
• Maintain an active sales pipeline and follow up with leads.
• Present products and services to prospective clients.
• Prepare quotations and proposals; negotiate within company guidelines.
• Update CRM with leads, meetings and sales activities.
• Support campaigns, events and promotions; travel as needed.

Skills

Communication

Negotiation

Interpersonal skills

Independence

Multi-tasking

Education

Diploma/Degree in Business Administration, Marketing, Sales, Management, Communications or related field

Tools

MS Office / Google Workspace

CRM software

Job description

Job Purpose

Responsible for identifying new business opportunities, building relationships with potential clients/partners, promoting company products and services, and supporting revenue growth through strategic business development activities.

Key Responsibilities

• Identify and develop new business opportunities through market research, networking, referrals, events and online channels.
• Source and qualify potential clients, corporate partners and business leads.
• Conduct outreach through calls, WhatsApp, email, social media and face-to-face meetings.
• Maintain an active sales pipeline and follow up with leads consistently.
• Present and promote company products/services to prospective clients.
• Understand customer needs and recommend suitable solutions/packages.
• Prepare quotations, proposals and business presentations where required.
• Negotiate with prospective clients within approved company guidelines.
• Follow up on quotations, proposals and potential deals until closure.
• Achieve assigned monthly/quarterly sales and business development targets.
• Build and maintain strong relationships with existing and potential clients.
• Develop partnerships with external businesses, organisations, communities and relevant stakeholders.
• Identify opportunities for repeat business, cross-selling and referrals.
• Handle initial client enquiries and coordinate with relevant internal teams to resolve issues.
• Support company campaigns, roadshows, exhibitions, events and promotional activities.
• Explore new channels and strategies to increase brand awareness and customer acquisition.
• Monitor competitor activities, market trends and customer demand.
• Provide feedback to management on market opportunities and potential business risks.
• Maintain accurate records of leads, prospects, meetings, quotations and sales activities.
• Prepare weekly/monthly business development reports.
• Update CRM or relevant sales tracking systems.
• Monitor sales pipeline and provide regular updates to management.
• Ensure all business development activities comply with company policies and procedures.

Requirements

• Diploma/Degree in Business Administration, Marketing, Sales, Management, Communications or related field.
• 1–3 years of experience in Business Development, Sales, Account Management, Marketing or related roles.
• Fresh graduates with strong communication and sales aptitude may be considered.
• Strong communication, negotiation and interpersonal skills.
• Confident in dealing with clients and external parties.
• Able to work independently and manage multiple leads/projects.
• Target-driven, proactive and commercially minded.
• Good presentation and follow-up skills.
• Willing to travel for meetings, events or business development activities when required.
• Proficiency in Microsoft Office / Google Workspace; CRM experience is an advantage.