Business Development

Unity Sphere Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Overtime allowance

Annual bonus

EPF/SOCSO/EIS

Leave entitlement

Career growth

International projects

Recognition programs

Job summary

Unity Sphere Sdn. Bhd. in Kuala Lumpur is seeking a proactive client relationship professional to manage key international accounts, build strong relationships, and coordinate with internal teams to ensure satisfaction and long-term engagement.

The role requires travel for overseas visits, participation in international meetings and events, and accurate CRM/Excel record-keeping. Fluency in English and Mandarin and a professional client-facing demeanor are essential.

Qualifications

• Fresh graduates welcome; degree or diploma in business communication preferred.
• Strong interpersonal and communication skills; able to engage with clients professionally.
• Willing to travel internationally for business.
• Mature, adaptable, and culturally sensitive when dealing with international clients.
• Ability to maintain professional etiquette in client-facing environments.

Responsibilities

• Build and maintain relationships with existing international clients.
• Conduct client meetings online and in person, including overseas visits.
• Serve as main contact for assigned clients and ensure timely follow-up.
• Represent the company at international meetings and events.
• Collaborate with technical/support teams to ensure smooth service delivery.
• Maintain CRM/Excel records of interactions and follow-ups.
• Act as brand ambassador during overseas assignments.

Skills

Interpersonal skills

Communication skills

Presentation skills

Client relationship management

Cross-cultural communication

English

Mandarin

Education

Diploma/Degree in any field

Tools

CRM

Excel

Job description

Build and maintain strong relationships with existing international clients to ensure satisfaction and long-term engagement.

Conduct client meetings (online and in-person), including overseas visits, to support relationship management and account continuity.

Act as the main point of contact for assigned clients and ensure timely follow-up on requests, feedback, and action items.

Represent the company professionally at international meetings, networking sessions, and business events.

Support client retention by understanding client needs, anticipating issues, and coordinating solutions with internal teams.

Coordinate with technical/support teams to ensure smooth service delivery and a positive client experience.

Maintain accurate records of client interactions, meeting notes, and follow-up plans (CRM/Excel).

Serve as a brand ambassador during overseas assignments, upholding the company’s image and reputation.

Requirements

Fresh graduates are encouraged to apply (SPM/Diploma/Degree in any field, business communication related is preferred).

Strong interpersonal and communication skills; comfortable engaging with clients in professional and social settings.

Professional, confident presentation, and good etiquette in client-facing environments.

Willing and able to travel internationally for business purposes. (Japan, Hong Kong, China and etc)

Mature, adaptable, and culturally sensitive when working with international clients.

Strong relationship‑building skills, follow‑up discipline, and service mindset.

Interest in network technology sales and willingness to learn cloud services (training will be provided).

Language: Able to communicate professionally in English and Mandarin.

* Mandarin language proficiency is required as this role involves frequent communication and coordination with China-based clients.

Preferred Background

Candidates with experience in any of the following areas will be an added advantage:

Hospitality, hotel front office, guest relations, or customer service

Corporate client servicing or account management

Business development, sales support, or client relationship roles

Any role involving high‑level customer interaction, grooming standards, professional communication, and service etiquette

Company Benefits

Competitive Salary Package

Fixed Overtime Allowance (RM1,000 – RM4,000 per month, subject to position and responsibility)

Annual Performance Bonus

EPF, SOCSO & EIS Contributions

Annual Leave & Medical Leave Entitlement

Career Growth & Professional Development Opportunities

Performance Review & Salary Increment Opportunities

Friendly and Collaborative Working Environment

Exposure to Regional and International Projects

Employee Recognition & Reward Programs