BUILDING ADMIN / ADMIN EXECUTIVE / FRESH GRADUATE, PROPERTY MANAGEMENT

Mccollum Property Management Sdn Bhd; Petaling Jaya; On-site; MYR 28,000 - 42,000; Full time

Job summary

McCollum Property Management Sdn Bhd is seeking a Building Admin / Admin Executive, open to fresh graduates, to support daily administration and front-office tasks for our property management operations in Malaysia.

You will handle complaints, billing and collections, prepare reports, assist the Building Manager, maintain filing and stock control, and coordinate meetings with service providers, ensuring timely, accurate delivery under SOPs.

Qualifications

• Diploma in Property Management or related discipline is required.
• At least 2 years relevant experience in property development or customer service preferred.
• Fresh graduates welcome with up to 1 year experience.
• Pleasant personality with excellent interpersonal and communication skills.

Responsibilities

• Record complaints and ensure proper follow-up.
• Billing and collections per SOP with defaulter list and reminders.
• Prepare and file documents; issue letters and memos promptly.
• Provide customer service to residents or owners within SOP timelines.
• Attend to administration and front office accounts.
• Maintain stock control for stationery, petty cash, tools, access cards, etc.
• Attend to phone calls, vetting letters, notices and memos for the building manager.
• Prepare monthly management reports for the JMB.
• Assist Building Manager to monitor financial performance.
• Arrange appointments for Building Manager to meet with service providers or residents.
• Ensure deposit refunds processed and documented on time.
• Assist in any necessary technical tasks and ad-hoc duties.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Education

Diploma in Property Management

Job description

BUILDING ADMIN / ADMIN EXECUTIVE / FRESH GRADUATE, PROPERTY MANAGEMENT

• Recording complaints and ensuring proper follow-up
• Billing and collection SOP for example defaulter list and reminder letter
• Able to prepare and proper filing of documents, promptly issuance of letter and memos
• Provide customers service assistance to residents or owners in handling complaints or enquiries and information bureau within SOP timeline
• Able to attend to all administration and front office accounts
• Able to maintain proper stock control for stationeries or Petty Cash or Tools or access card quantity and etc
• Able to attend to phone calls, vetting letter, notices and memos for the building manager
• Prepare monthly management report for the JMB
• To assist Building Manager to monitor the financial performance
• To arrange appointment for the Building Manager to meet with service providers or residents
• Ensure all deposit refund process and document to be completed on time without error or missing document
• Assist in any necessary technical task that assigned by the management
• Assist in any ad-hoc task assigned by the management

Job Requirements

• Minimum Diploma in Property Management or other related discipline
• At least 2 years relevant working experience with property developer preferably in customer service field
• Fresh graduate or candidates with up to 1 year experience
• Pleasant personality with excellent interpersonal and communication skills

Job Type: Contract

Experience:

Building Admin: 1 year (Preferred)

Fresh graduates are welcome to apply.

About us

McCollum is formed on the common belief that every house owner and resident deserves a hassle-free well-managed home.

We are a professional property management company duly registered with The Board of Valuers, Appraisers, Estate Agents and Property Managers. Our team comprise of experienced and qualified property managers, legal counsels, technicians, accountants and consultants who strives to provide the best advice and service to our clients.

Our company main branch is located at Fraser Business Park @ Kuala Lumpur.

Below are our company core values :

IntegrityFairnessFamily spirit Open & Honest Be humbleLearning

We firmly believe that our people hold the key to our continuing success. Recognizing talent, developing our employees, managing their careers for long-term growth and rewarding performance accordingly, are all part of our commitment to our people.

Welcome to join us!