Brokerage Support Specialist - Multilingual

Moomoo MY; Kuala Lumpur; On-site; MYR 45,000 - 54,000; Full time

Benefits offered by this job

13-Month Salary (Contractual Bonus)

Performance-Based Variable Bonus

Yearly health check allowances

Convenient Access to Public Transport

Career Development Opportunities

Free-Flow Pantry Snacks & Drinks

Job summary

A leading brokerage platform in Kuala Lumpur is seeking a Brokerage Services Support Specialist. This entry-level role involves assisting customers with trading account management and inquiries through various communication channels. Ideal candidates should have a relevant degree and strong communication skills. The position offers benefits like a 13-month salary, performance-based bonuses, and opportunities for career development.

Qualifications

• Proven working experience in a related field preferred.
• Fresh graduates welcome for entry-level position.
• Familiarity with online trading platforms is advantageous.

Responsibilities

• Respond to customer inquiries via multiple channels.
• Assist with trading account registration and verification.
• Resolve customer concerns promptly and professionally.

Skills

Customer service knowledge

Problem-solving

Excellent communication

Team player

Education

Degree or above in relevant qualifications

Diploma in Business, Economics, or Financial-related courses

Job description

A leading brokerage platform in Kuala Lumpur is seeking a Brokerage Services Support Specialist. This entry-level role involves assisting customers with trading account management and inquiries through various communication channels. Ideal candidates should have a relevant degree and strong communication skills. The position offers benefits like a 13-month salary, performance-based bonuses, and opportunities for career development.