Brand Experience & Customer Success Specialist — Immediate Start

PACIFIC ASIAWIDE CORPORATION SDN. BHD.

Kuala Lumpur

On-site

MYR 28,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Team events & recognition

Enjoyable workplace culture

Putting people first

Empowering growth

Job summary

PACIFIC ASIAWIDE CORPORATION SDN. BHD. is seeking a Customer Service Representative for immediate start in Kuala Lumpur.

The role focuses on customer interaction, representing clients at campaigns, and providing accurate information about products and services. You will maintain knowledge bases and build strong customer relationships in a fast-paced environment. Fresh graduates are encouraged to apply, and training, tools, and mentorship are provided to support career growth within a leading

Qualifications

Excellent communication and interpersonal skills are essential.
Fresh graduates are encouraged to apply.
Willingness to learn and adapt in a fast-paced environment.

Responsibilities

Customer Interaction: Serving as the primary contact for customers, providing assistance and information.
Represent clients and brands professionally during campaigns and events.
Engage with customers and provide accurate information about products and services.
Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.
Communicate effectively with customers and build strong relationships.
Provide accurate product/service information and resolve issues professionally.