Customer Service Representative (Immediate Start)

PACIFIC ASIAWIDE CORPORATION SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Team events & recognition

Enjoyable workplace culture

Putting people first

Empowering growth

Job summary

PACIFIC ASIAWIDE CORPORATION SDN. BHD. is seeking a Customer Service Representative for immediate start in Kuala Lumpur.

The role focuses on customer interaction, representing clients at campaigns, and providing accurate information about products and services. You will maintain knowledge bases and build strong customer relationships in a fast-paced environment. Fresh graduates are encouraged to apply, and training, tools, and mentorship are provided to support career growth within a leading

Qualifications

• Excellent communication and interpersonal skills are essential.
• Fresh graduates are encouraged to apply.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Customer Interaction: Serving as the primary contact for customers, providing assistance and information.
• Represent clients and brands professionally during campaigns and events.
• Engage with customers and provide accurate information about products and services.
• Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.
• Communicate effectively with customers and build strong relationships.
• Provide accurate product/service information and resolve issues professionally.

Skills

Excellent communication

Interpersonal skills

Teamwork

Willingness to learn

Fresh graduates welcome

Job description

Customer Service Representative (Immediate Start)

No matter your background, what matters most is your ambition. We’ll provide the training, tools, and mentorship. You bring the drive, the mindset, and the willingness to succeed. Together, we’ll build your future.

For over a decade, we’ve partnered with international clients, delivering results while building the next generation of leaders in our industry.

To be the leading provider of a wide range of advertising and activating branding of clients in term of their services and products in a convenient, relaxed, friendly environment that ensures the highest level of quality and the best value for money.

Culture

Our organisation is committed to fostering an environment where every individual has access to the resources, mentorship, and training needed to maximise their potential. We maintain a strong support system to develop talent, cultivate leadership skills, and encourage continuous personal and professional growth.

We place high value on interpersonal excellence, ambition, and a willingness to embrace new challenges. By promoting a culture of learning, collaboration, and achievement, we ensure that our people have every opportunity to succeed.

Respect and fairness.

Trust and integrity.

Growth mindset.

Teamwork.

People engagement and opportunities for advancement.

Communication and transparency.

Diversity.

Results.

We are Malaysian leading outsourcing channel advertising and brand solutions organisation!

Everywhere we work, we achieve remarkable impacts. Pacific Group Business Owners have pioneered a cost effective and efficient method of marketing goods and services directly to people in their homes and workplaces.

Our formula works, whether the product is a financial service, a cable TV service, a broadband system, a leisure voucher or a restaurant food to name a few of our products and services.

At the heart of Pacific Group’s success story is the pulling power of the face-to-face "human commercial", which combines the information of a scripted advertisement with the reassurance of a word of mouth recommendation.

Each division in the Pacific Group is dedicated to a particular market opportunity. The remarkable growth in our division demonstrates that our way of marketing works.

Responsibilities;

Customer Interaction: Serving as the primary point of contact for customers, providing assistance and information.

Represent clients and brands professionally during campaigns and events.

Engage with customers and provide accurate information about products and services.

Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.

Communication: Communicating effectively with customers

Relationship Building: Building strong relationships with customers

Provide accurate product/service information

Resolve issues professionally and efficiently

Represent clients at events, roadshows, exhibitions, and promotional campaigns.

Work on-site at clients' events and roadshow locations as assigned.

Engage with customers and provide information regarding products, services, and campaigns.

Learn and understand company operations across departments

Support senior managers in day-to-day tasks and strategic planning

Requirements

Excellent communication and interpersonal skills

Positive attitude with strong self-motivation

Willingness to learn and adapt in a fast-paced environment

Ability to work both independently and as part of a team

Ambition to grow into leadership or management roles

Fresh graduates are encouraged to apply

Immediate availability is an advantage

Welcome to Pacific Asiawide Group where you will have the opportunity to get an insight into one of the world’s most fastest growing marketing companies. Established in 17 April 1999. We are one of the world’s largest face-to-face advertising, branding, sales & marketing companies, specialising mainly in creating brand awareness and providing cost-effective solutions for a portfolio of clients. We enhance our clients’ branding and reputation by speaking to people every day for them, about their vision and their service & products.

Welcome to Pacific Asiawide Group where you will have the opportunity to get an insight into one of the world’s most fastest growing marketing companies. Established in 17 April 1999. We are one of the world’s largest face-to-face advertising, branding, sales & marketing companies, specialising mainly in creating brand awareness and providing cost-effective solutions for a portfolio of clients. We enhance our clients’ branding and reputation by speaking to people every day for them, about their vision and their service & products.

Perks and benefits Putting people first, empowering growth. Rewarding Excellence Team Events & Recognition Enjoyable Workplace Culture

What can I earn as a Customer Service Representative