Branch Support Admin

Carsome; Batu Pahat; On-site; MYR 33,000 - 61,000; Full time

Job summary

Carsome is seeking a qualified Branch Support Admin to join our team in Malaysia. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for the sales team.

Your day-to-day includes coordinating with external parties, supporting ground operations, maintaining document accuracy, and liaising with authorities for ownership transfers. Strong communication and teamwork are essential for success.

Qualifications

• 1–2 years of sales admin experience in the automotive industry.
• Certificate/ Diploma / Degree or SPM/ O-Level with relevant experience.
• Good in communication skills and teamwork.
• Good connections with financial institutions.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities and maintain retail and environment outlook; update documents.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.

Skills

Communication skills

Teamwork

Financial institution networks

Education

Diploma/Certificate/ Degree (any discipline) or SPM/O-Level

Tools

Google Drive

Documentation systems

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions