Branch Operations & Loan Processing Admin

Carsome Sdn Bhd; George Town; On-site; MYR 30,000 - 42,000; Full time

Job summary

CARSOME Sdn Bhd is seeking an Executive, Branch Support Admin (Loan Processing) to handle administrative tasks supporting loan processing and customer queries. You will manage payments, document verification, and liaise with authorities for ownership transfers while coordinating with sales and branch teams.

The role requires strong communication and teamwork, with experience in sales admin within the automotive industry preferred.

Qualifications

• Good communication skills and teamwork are required.
• Strong connections with financial institutions are advantageous.
• Relevant education as listed (certificate/diploma/degree) or SPM/O-Level with experience.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.
• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.
• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Skills

Communication skills

Teamwork

Liaison with banks

Education

Certificate/ Diploma / Degree

SPM/O-Level with relevant experience

Job description

CARSOME Sdn Bhd is seeking an Executive, Branch Support Admin (Loan Processing) to handle administrative tasks supporting loan processing and customer queries. You will manage payments, document verification, and liaise with authorities for ownership transfers while coordinating with sales and branch teams.

The role requires strong communication and teamwork, with experience in sales admin within the automotive industry preferred.