Branch Manager

Safeguards Secure Solution Sdn Bhd; West Coast Division; On-site; MYR 89,000 - 156,000; Full time

Job summary

Safeguards Corporation Sdn Bhd is seeking a results-driven leader to supervise daily branch operations across cash and manned guarding services. You will ensure SLA delivery, drive P&L performance, and maintain strict compliance with SOPs, security, and health & safety standards.

You will build strong customer relationships, mentor teams, and push for efficiency improvements in a regulated environment. English and Bahasa Malaysia proficiency are essential, with IT literacy a must.

Qualifications

• Degree/Diploma qualified or equivalent experience.
• Minimum 3 to 5 years' operational experience, preferably in security/logistics environment.
• Proven experience in team leadership and performance management.
• Exposure to P&L / cost managementis an added advantage.
• Strong command of English and Bahasa Malaysia.
• IT literate.

Responsibilities

• Lead and manage daily branch operations covering Cash and Manned Guarding Services.
• Ensure delivery of Service Level Agreements (SLA) to all customers.
• Drive branch performance in line with P&L targets and cost control objectives.
• Ensure full compliance with SOPs, security, and Health & Safety requirements.
• Build and maintain strong customer relationships.
• Lead, motivate and develop teams to achieve productivity and performance targets.
• Identify and drive process improvements and operational efficiencies.
• Strong leadership and people management
• Customer-focused mindset
• Ability to work in a highly regulated / compliance-driven environment
• Analytical and problem-solving skills
• Ability to manage operational complexity and drive improvements

Skills

Leadership

People management

Customer relationships

English proficiency

Bahasa Malaysia

Analytical skills

Problem solving

IT literate

Compliance

Education

Degree/Diploma

Job description

Lead and manage daily branch operations covering Cash and Manned Guarding Services.

Ensure delivery of Service Level Agreements (SLA)to all customers.

Drive branch performance in line with P&L targets and cost control objectives.

Ensure full compliance with SOPs, security, and Health & Safety requirements.

Build and maintain strong customer relationships.

Lead, motivate and develop teams to achieve productivity and performance targets.

Identify and drive process improvements and operational efficiencies.

Strong leadership and people management

Customer-focused mindset

Ability to work in a highly regulated / compliance-driven environment

Analytical and problem-solving skills

Ability to manage operational complexity and drive improvements

Job Requirements:

Degree/Diploma qualified or equivalent experience.

Minimum 3 to 5 years' operational experience, preferably in security/logistics environment.

Proven experience in team leadership and performance management.

Exposure to P&L / cost managementis an added advantage.

Strong command of English and Bahasa Malaysia.

IT literate.

Working Relationships:

Internal:

All Department

External:

Personal Qualities:

Able to work in a team environment.

Able to work as well as teams' activities, document in a concise manner.

Able to present solution in written and oral reports.

Good analytical and problem solving skills.

Possess an excellent spoken and written English with high initiatives and positive attitude.

Pleasant attitude and personality and able to work independently with minimum supervision.

Strong knowledge in Malaysia Labour & Industrial Law prevailing HR practices and Legislation.

Safeguards Corporation Sdn Bhd, is an investment holding company and operates in various industries such as security solutions, education, logistics, FMCG, records archiving, oil & gas, information technology and fleet maintenance In Malaysia and overseas.

Recognising that market leadership is not a legacy but a state of development in continuous, Safeguards strikes to reinvent itself as a strategic goal in constantly setting higher benchmark for itself and the industry.

Safeguards is a privately held company and employs over 4,000 personnel in 7 countries across Asia.

A Parent Company for:

Safeguards G4S Sdn Bhd

Safeguards Oceanic Holdings Sdn Bhd and subsidiaries

Safeguards Records Management Sdn Bhd

Saito College Sdn Bhd

Safworks Sdn Bhd

MPA International (Cambodia)

SG Safeguards Service Co. Ltd (Vietnam)

Lanka Safeguard Pvt Ltd (Sri Lanka)

An associate Company with:

REX Industry Berhad and subsidiaries

MPA Info Solutions Sdn Bhd (Group HR Shared Services)

Safeguards Corporation Sdn Bhd, is an investment holding company and operates in various industries such as security solutions, education, logistics, FMCG, records archiving, oil & gas, information technology and fleet maintenance In Malaysia and overseas.

Recognising that market leadership is not a legacy but a state of development in continuous, Safeguards strikes to reinvent itself as a strategic goal in constantly setting higher benchmark for itself and the industry.

Safeguards is a privately held company and employs over 4,000 personnel in 7 countries across Asia.

A Parent Company for:

Safeguards G4S Sdn Bhd

Safeguards Oceanic Holdings Sdn Bhd and subsidiaries

Safeguards Records Management Sdn Bhd

Saito College Sdn Bhd

Safworks Sdn Bhd

MPA International (Cambodia)

SG Safeguards Service Co. Ltd (Vietnam)

Lanka Safeguard Pvt Ltd (Sri Lanka)

An associate Company with:

REX Industry Berhad and subsidiaries

MPA Info Solutions Sdn Bhd (Group HR Shared Services)