Branch Leader: Banking Growth, Wealth & SME

RHB Banking Group; Sarawak; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Banking Group in Malaysia seeks an experienced Branch Manager to lead a busy retail branch serving diverse markets with a full range of products. You will drive annual sales targets, oversee sales and operations teams, and ensure excellent customer service while upholding risk and compliance.

Key responsibilities include strategy execution, community engagement, cross-selling, and timely credit approvals within policy. The role offers growth in a high-growth area with strong regional support.

Qualifications

• Experience leading branch sales and operations teams.
• Proven ability to achieve annual sales and growth targets.
• Knowledge of retail and SME banking products.

Responsibilities

• Develop and manage branch sales and operations plan to achieve targets.
• Lead engagements with local business communities.
• Promote Deposit, Wealth, e-Banking/Solution products; grow SME/commercial/customers.
• Approve quality credits as per approving matrix.
• Deliver high customer service standards and resolve complaints.

Skills

Leadership

Sales targets

Customer service

Compliance

Job description

RHB Banking Group in Malaysia seeks an experienced Branch Manager to lead a busy retail branch serving diverse markets with a full range of products. You will drive annual sales targets, oversee sales and operations teams, and ensure excellent customer service while upholding risk and compliance.

Key responsibilities include strategy execution, community engagement, cross-selling, and timely credit approvals within policy. The role offers growth in a high-growth area with strong regional support.