Branch Manager (Regular - M)

RHB Banking Group; Penang; On-site; MYR 100,000 - 167,000; Full time

Job summary

RHB Banking Group in Penang seeks an experienced branch leader to manage a busy retail branch serving diverse market segments. You will lead sales and operations, drive growth, and strengthen relationships with SME, Corporate, and local community partners to uphold the bank’s reputation.

The role emphasizes strategic leadership, customer relationship building, and delivering annual targets while fostering a high-performing branch team.

Qualifications

• Experience leading a retail banking branch servicing SME and corporate segments.
• Strong people leadership and coaching abilities.
• Proven ability to drive branch sales growth and achieve targets.

Responsibilities

• Lead and manage branch sales and operations to deliver annual growth targets.
• Engage with local business communities and government agencies to address financial needs.
• Grow the branch customer base and enhance RHB Bank’s brand locally.

Skills

Leadership

Branch management

Customer relationship management

Sales leadership

Job description

• Manage a retail branch that caters to all retail and commercial market segments offering a wide range of products and services in a high growth area
• To engage, manage and address business requirements and financial needs of the local business communities such as SME, Corporate/Commercial, Trade associates, Government agencies, local council & committee, local social centres, schools/ learning centres and etc.
• Grow customer base and elevating the local community’s perception on RHB Bank’s brand and reputation
• Provide leadership and management to the branch sales and operations teams to deliver the annual sales growth and targets as defined by Regional Director
  

• Manage a retail branch that caters to all retail and commercial market segments offering a wide range of products and services in a high growth area
• To engage, manage and address business requirements and financial needs of the local business communities such as SME, Corporate/Commercial, Trade associates, Government agencies, local council & committee, local social centres, schools/ learning centres and etc.
• Grow customer base and elevating the local community’s perception on RHB Bank’s brand and reputation
• Provide leadership and management to the branch sales and operations teams to deliver the annual sales growth and targets as defined by Regional Director
  

Responsible for all loans/financing, wealth, bancassurance, deposit products and capital market products, particularly investment products across retail and non-retail