Branch Growth Leader: Sales & Service Excellence

AmBank Group; Negeri Sembilan; On-site; MYR 90,000 - 150,000; Full time

Job summary

AmBank Group invites experienced professionals to join our branch team in Negeri Sembilan. You will develop and execute business plans to drive profitability and growth, lead the sales force to hit targets, and expand customer relationships to create new business opportunities.

The role requires strong leadership, excellent communication, and the ability to ensure service quality and operational efficiency while motivating staff and sharing expertise across service, sales, and operations.

Qualifications

• Bachelor's degree or higher in Economics, Finance/Accountancy/ Banking, Business Studies/Administration/Management, Commerce or equivalent.
• At least 5 years of relevant experience in banking/financial services.
• Strong written and verbal communication skills, plus excellent interpersonal abilities.
• Proven planning/organization/time management skills and ability to follow through.
• Strong negotiation, influencing, leadership, and results-driven mindset.
• Mandarin language proficiency is a plus.

Responsibilities

• Develop and execute business plan and strategy to improve branch profitability and growth.
• Lead and manage the sales force to achieve targets.
• Establish business contacts and expand opportunities through relationships.
• Ensure customer satisfaction, service quality, and branch operational efficiency.
• Motivate staff and transfer knowledge in service, sales, and operations.

Skills

Strong communication

Interpersonal skills

Planning & time management

Teamwork & independence

Negotiation & influence

Leadership & results orientation

Mandarin language proficiency

Education

Bachelor's degree or higher (Economics/Finance/Banking/Business)

Postgraduate Diploma or Professional Degree

Finance/Accountancy/Banking or equivalent

Job description

AmBank Group invites experienced professionals to join our branch team in Negeri Sembilan. You will develop and execute business plans to drive profitability and growth, lead the sales force to hit targets, and expand customer relationships to create new business opportunities.

The role requires strong leadership, excellent communication, and the ability to ensure service quality and operational efficiency while motivating staff and sharing expertise across service, sales, and operations.