Bilingual Change Management Lead — CAB & ITSM Expert

Tata Consultancy Services; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

Tata Consultancy Services in Malaysia seeks a Change Coordinator to oversee change governance and CAB activities. You will facilitate communications among change requestors, project teams, engineers, and the CAB, and ensure timely analysis and planning of changes.

You will coordinate RFCs, track CAB decisions, and drive improvements in change management processes, including documentation and reporting in the ITSM tool and Power BI.

Qualifications

• Bilingual English/Mandarin required.
• Experience in Change Management processes and CAB governance is essential.
• Strong communication with stakeholders and teams across projects.

Responsibilities

• Act as Dedicated Change Coordinator across change lifecycle.
• Develop and maintain CAB governance documents and processes.
• Schedule, facilitate, and chair weekly CAB meetings.

Skills

Bilingual English/Mandarin

Change Management

Stakeholder Communication

Project Coordination

ITSM Tools

Power BI Reporting

Tools

ITSM Tool

Power BI

Job description

Tata Consultancy Services in Malaysia seeks a Change Coordinator to oversee change governance and CAB activities. You will facilitate communications among change requestors, project teams, engineers, and the CAB, and ensure timely analysis and planning of changes.

You will coordinate RFCs, track CAB decisions, and drive improvements in change management processes, including documentation and reporting in the ITSM tool and Power BI.