Bakery Outlet Customer Service Specialist

R E & S Enterprises (M) Sdn Bhd; Subang Jaya; On-site; MYR 22,000 - 31,000; Full time

Job summary

The Service Staff (Bakery Outlet) at R E & S Enterprises (M) Sdn Bhd assists customers, processes sales, and keeps the bakery display inviting and well-stocked. The role supports smooth outlet operations and a positive shopping experience.

Responsibilities include greeting customers, providing product information, handling payments, ensuring cleanliness, and maintaining FIFO stock rotation for fresh bakery items.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Provide product information and recommendations
• Handle customer enquiries and basic feedback
• Process customer purchases accurately using POS system
• Handle cash, card, and e-payment transactions
• Ensure proper closing and balancing of daily sales
• Ensure bakery products are well-displayed and attractively arranged
• Monitor product freshness and assist in replenishment
• Follow FIFO stock rotation system
• Assist in opening and closing procedures
• Maintain cleanliness of display counters and customer areas
• Support stock receiving and basic inventory checks
• Comply with food hygiene and safety standards
• Maintain personal hygiene and proper grooming standards
• Ensure cleanliness of workstations and equipment

Job description

The Service Staff (Bakery Outlet) at R E & S Enterprises (M) Sdn Bhd assists customers, processes sales, and keeps the bakery display inviting and well-stocked. The role supports smooth outlet operations and a positive shopping experience.

Responsibilities include greeting customers, providing product information, handling payments, ensuring cleanliness, and maintaining FIFO stock rotation for fresh bakery items.