Bakery Customer Experience Specialist

RT Pastry Holdings Berhad; Kuala Lumpur; On-site; MYR 20,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Bereavement leave

Exam leave

Marriage leave

Medical claim

Medical check

Dental & Optical claim

Staff card

Birthday gift

Wedding gift

Door gift

Marriage token

Newborn insurance

Mobility programme

Job summary

RT Pastry Holdings Berhad in Kuala Lumpur invites friendly sales associates to greet customers and advise on baked goods. You will assist with product selection, respond to queries, and process orders.

You’ll pack items, restock, manage displays, monitor expiry dates, and keep the outlet tidy. Willingness to work shifts, weekends and public holidays is required to support busy periods.

Responsibilities

• Greet customers warmly and assist or advise them in selecting baked goods.
• Responds to customer queries with a clear understanding of product information and available promotions.
• Responsible for product packing, arranging displays, restocking, and tracking expiry dates.
• Taking order and process payments accurately.
• Maintain cleanliness and tidiness of the outlet.
• Willingness to work shift hours, weekends, and public holidays

Job description

RT Pastry Holdings Berhad in Kuala Lumpur invites friendly sales associates to greet customers and advise on baked goods. You will assist with product selection, respond to queries, and process orders.

You’ll pack items, restock, manage displays, monitor expiry dates, and keep the outlet tidy. Willingness to work shifts, weekends and public holidays is required to support busy periods.