Customer‑Focused Bakery Retail Associate

RT Pastry Holdings Berhad; Shah Alam; On-site; MYR 26,000 - 36,000; Full time

Benefits offered by this job

Medical Claim

Medical Check Benefits

Dental & Optical Claim

Staff Card

Birthday benefit

Wedding benefit

Door Gift

Newborn Staff Insurance

Mobility Programme

Job summary

RT Pastry is seeking a friendly customer service associate for its Shah Alam outlet. You will greet customers, help them select baked goods, and provide clear product information and promotions. Responsibilities include packing, restocking displays, processing payments, and maintaining a clean, organized store.

Flexibility to work shifts, weekends, and public holidays is required, with the role contributing to a welcoming in-store experience and timely promotions for guests.

Responsibilities

• Greet customers warmly and assist or advise them in selecting baked goods.
• Responds to customer queries with a clear understanding of product information and available promotions.
• Responsible for product packing, arranging displays, restocking, and tracking expiry dates.
• Taking order and process payments accurately.
• Maintain cleanliness and tidiness of the outlet.
• Willingness to work shift hours, weekends, and public holidays

Job description

RT Pastry is seeking a friendly customer service associate for its Shah Alam outlet. You will greet customers, help them select baked goods, and provide clear product information and promotions. Responsibilities include packing, restocking displays, processing payments, and maintaining a clean, organized store.

Flexibility to work shifts, weekends, and public holidays is required, with the role contributing to a welcoming in-store experience and timely promotions for guests.