Service Staff - Bakery

R E & S Enterprises (M) Sdn Bhd; Subang Jaya; On-site; MYR 22,000 - 31,000; Full time

Job summary

The Service Staff (Bakery Outlet) at R E & S Enterprises (M) Sdn Bhd assists customers, processes sales, and keeps the bakery display inviting and well-stocked. The role supports smooth outlet operations and a positive shopping experience.

Responsibilities include greeting customers, providing product information, handling payments, ensuring cleanliness, and maintaining FIFO stock rotation for fresh bakery items.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Provide product information and recommendations
• Handle customer enquiries and basic feedback
• Process customer purchases accurately using POS system
• Handle cash, card, and e-payment transactions
• Ensure proper closing and balancing of daily sales
• Ensure bakery products are well-displayed and attractively arranged
• Monitor product freshness and assist in replenishment
• Follow FIFO stock rotation system
• Assist in opening and closing procedures
• Maintain cleanliness of display counters and customer areas
• Support stock receiving and basic inventory checks
• Comply with food hygiene and safety standards
• Maintain personal hygiene and proper grooming standards
• Ensure cleanliness of workstations and equipment

Job description

The Service Staff (Bakery Outlet) is responsible for providing excellent customer service, handling daily sales transactions, and ensuring the bakery display is well-maintained and inviting. The role supports smooth outlet operations by assisting customers, maintaining cleanliness, and ensuring a positive shopping experience.

Key Responsibilities

1. Customer Service

Greet and assist customers in a friendly and professional manner

Provide product information and recommendations

Handle customer enquiries and basic feedback

Process customer purchases accurately using POS system

Handle cash, card, and e-payment transactions

Ensure proper closing and balancing of daily sales

Ensure bakery products are well-displayed and attractively arranged

Monitor product freshness and assist in replenishment

Follow FIFO (First-In-First-Out) stock rotation system

4. Outlet Operations Support

Assist in opening and closing procedures

Maintain cleanliness of display counters and customer areas

Support stock receiving and basic inventory checks

5. Food Safety & Hygiene

Comply with food hygiene and safety standards

Maintain personal hygiene and proper grooming standards

Ensure cleanliness of workstations and equipment