B2B Sales Customer Executive

Mango Global Technologies; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Mango Global Technologies in Kuala Lumpur seeks a Customer Service Executive to identify and approach business clients, build lasting relationships, and tailor solutions. You will present, follow up on leads, and negotiate terms to hit KPIs.

Requirements include a diploma or higher, at least 1 year in B2B sales, and strong English, with a proactive, target-driven mindset. Shift rotation is required.

Qualifications

• Malaysian candidates only.
• Diploma or higher qualification.
• Minimum 1 year B2B sales experience.
• Strong English: written and spoken.
• Excellent communication, negotiation and interpersonal skills.
• Target-driven, proactive and customer-focused.
• Willing to work on a rotational shift.

Responsibilities

• Identify and approach potential business clients to generate new sales opportunities.
• Develop and maintain strong relationships with existing and prospective clients.
• Understand client needs and recommend suitable products or services.
• Conduct sales presentations, follow up on leads, and negotiate commercial terms.
• Achieve assigned sales targets and KPIs.
• Maintain accurate sales records, customer information, and pipeline reports.
• Coordinate with internal teams to ensure smooth service delivery and customer satisfaction.

Skills

Communication skills

Negotiation

Interpersonal skills

Target-driven

Customer-focused

Proactive

Education

Diploma or higher

Job description

Identify and approach potential business clients to generate new sales opportunities.

Develop and maintain strong relationships with existing and prospective clients.

Understand client needs and recommend suitable products or services.

Conduct sales presentations, follow up on leads, and negotiate commercial terms.

Achieve assigned sales targets and key performance indicators (KPIs).

Maintain accurate sales records, customer information, and pipeline reports.

Coordinate with internal teams to ensure smooth service delivery and customer satisfaction.

Requirements

Open to Malaysian candidates.

Diploma or higher qualification.

Minimum 1 year of B2B sales experience.

Good command of English, both written and spoken.

Strong communication, negotiation, and interpersonal skills.

Target-driven, proactive, and customer-focused.

Willing to work on a rotational shift schedule.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Customer Service Executive?
• Which of the following types of qualifications do you have?
• Do you have Record Keeping experience?

What can I earn as a Customer Service Executive