B2B Sales Advisor II — Customer-Focused Growth

Concentrix CVG Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Concentrix CVG Malaysia Sdn. Bhd. in Kuala Lumpur is seeking an Advisor II, B2B Sales (English Speaker) to engage customers via calls and online channels to sell products and services, while meeting sales targets.

The role involves using probing techniques to identify customer needs, maintaining product knowledge, and handling billing questions to resolve accounts and maximize satisfaction.

Qualifications

• Must have strong communication skills and ability to up-sell via calls.
• Experience in B2B sales or customer service is a plus.

Responsibilities

• Interfaces with customers via inbound/outbound calls or the Internet to sell products and services.
• Processes customer orders and sales; provides/receives information.

Job description

Concentrix CVG Malaysia Sdn. Bhd. in Kuala Lumpur is seeking an Advisor II, B2B Sales (English Speaker) to engage customers via calls and online channels to sell products and services, while meeting sales targets.

The role involves using probing techniques to identify customer needs, maintaining product knowledge, and handling billing questions to resolve accounts and maximize satisfaction.