B2B Partnerships Account Manager (Mandarin)

PolicyStreet; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Flexi Health Perks

Work From Anywhere

Growth Opportunities

Team Collaboration

Job summary

PolicyStreet is expanding its Partnerships team in Kuala Lumpur. We’re seeking a confident Partner Account Manager to own a portfolio of B2B accounts end-to-end, be the main contact after onboarding, track performance, and coordinate with product, underwriting and operations to resolve issues.

Mandarin and English fluency are essential; you’ll lead reviews with partners in Mandarin when needed and identify upsell opportunities. Travel is light.

Qualifications

• 2-4 years of experience in account management, partnerships, or client-facing roles in a B2B environment.
• Fluent Mandarin (spoken and written) and working proficiency in English.
• Ability to read performance dashboards, identify issues, and take action.

Responsibilities

• Own a portfolio of existing B2B partner accounts end-to-end; be the main contact after onboarding.
• Track partner performance against targets (premium volume, activation, retention) and flag issues.
• Run regular reviews with partners in Mandarin when needed to keep relationships and numbers visible.
• Coordinate internally with product, underwriting, and operations to resolve issues or launch new offerings.
• Spot upsell and expansion opportunities within existing accounts and pursue them with the Partnership Lead.
• Keep partner data, contracts, and reporting up to date to maintain a healthy portfolio.
• Prepare partner-facing materials (performance decks, proposals, reports).

Skills

Mandarin fluency

English proficiency

Account management

B2B partnerships

Data-driven

Cross-functional collaboration

Job description

PolicyStreet is expanding its Partnerships team in Kuala Lumpur. We’re seeking a confident Partner Account Manager to own a portfolio of B2B accounts end-to-end, be the main contact after onboarding, track performance, and coordinate with product, underwriting and operations to resolve issues.

Mandarin and English fluency are essential; you’ll lead reviews with partners in Mandarin when needed and identify upsell opportunities. Travel is light.