Mandarin-Speaking B2B Account Manager — Growth & Remote

PolicyStreet; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical & Life Insurance

Flexi Health Perks

Work From Anywhere (WFA)

Focus on growth & learning

Job summary

PolicyStreet is seeking an Account Manager in Kuala Lumpur to manage a portfolio of B2B partner accounts. You will own relationships end-to-end, monitor performance, and coordinate with product, underwriting, and operations to resolve issues and launch offerings.

Fluent Mandarin and working English are required. You will identify upsell opportunities, maintain accurate partner data, and prepare performance reports.

Qualifications

• 2-4 years in account management, partnerships, or client-facing roles in B2B space.

Responsibilities

• Own a portfolio of existing B2B partner accounts end-to-end where you're the main point of contact once a deal is signed.
• Track partner performance against targets (premium volume, activation, retention) and flag issues before they become problems.
• Run regular check-ins and business reviews with partners, in Mandarin where needed, to keep the relationship warm and the numbers visible.
• Coordinate internally with product, underwriting, and operations to resolve partner issues, launch new offerings, or fix what's broken.
• Spot upsell and expansion opportunities within existing accounts and work with the Partnership Lead to pursue them.
• Keep partner data, contracts, and reporting organized and up to date to keep the portfolio healthy.
• Prepare partner-facing materials (performance decks, proposals, reports)

Skills

Account management

Client relationship

Mandarin fluency

English proficiency

Data-driven performance review

Cross-functional collaboration

Tools

CRM software

Job description

PolicyStreet is seeking an Account Manager in Kuala Lumpur to manage a portfolio of B2B partner accounts. You will own relationships end-to-end, monitor performance, and coordinate with product, underwriting, and operations to resolve issues and launch offerings.

Fluent Mandarin and working English are required. You will identify upsell opportunities, maintain accurate partner data, and prepare performance reports.