Auto Loan Sales Executive - Personal Financial Services

HLB Group; Petaling Jaya; Remote; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking an Executive for Personal Financial Services focusing on Auto Loan Sales. You will target new quality loans, maintain dealer relationships, and ensure compliance with guidelines and KYC checks.

The role requires strong communication and negotiation skills, plus ownership of loan documentation and data entry in LOAD$. Candidates should be prepared to travel for site visits, work with internal/external stakeholders, and handle ad hoc duties as assigned by management.

Qualifications

• Candidate must possess at least SPM/O Level or equivalent qualification.
• Diploma or higher qualifications in Business, Commerce or Marketing are preferred.
• Good verbal and written communication in English and Bahasa Malaysia.
• Own transport is required.
• Strong selling and negotiation skills with customer focus.

Responsibilities

• Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers.
• Maintain good business relationship with internal and external stakeholders.
• Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement.
• Ensure authentication of identification, income and vehicle documents.
• Ensure consent is given by customer before proceeding further on the loan applications.
• Interview applicant and conduct thorough KYC.
• Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate.
• Perform CTOS enquiry.
• Perform credit recommendation or write up to the loan application.
• Constantly update dealers on the status of cases submitted on a daily basis.
• Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents.
• Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance.
• Investigate and follow up on cases that have been delayed for approval and disbursement.
• Prepare proposal for panel dealership and other facilities applied by panel dealers.
• Conduct site visits when required.
• Additional responsibility on ad hoc duties as assigned by Management at all times.

Skills

Selling skills

Negotiation

Communication

Interpersonal skills

Education

SPM/O Level or equivalent

Diploma or higher in Business/Commerce/Marketing

Tools

LOAD$ system

CTOS enquiry

Job description

Hong Leong Bank is seeking an Executive for Personal Financial Services focusing on Auto Loan Sales. You will target new quality loans, maintain dealer relationships, and ensure compliance with guidelines and KYC checks.

The role requires strong communication and negotiation skills, plus ownership of loan documentation and data entry in LOAD$. Candidates should be prepared to travel for site visits, work with internal/external stakeholders, and handle ad hoc duties as assigned by management.