Auto Finance Relationship Manager

Hong Leong Bank; Malaysia; Sur place; MYR 42 000 - 66 000; Plein temps

Résumé du poste

Hong Leong Bank is seeking capable professionals to drive loan sales and cultivate strong relationships with car dealers and customers. The role includes KYC, data entry, and timely processing of HP agreements, with emphasis on compliance and service quality.

Ideal candidates have at least SPM/O Level, or a Diploma, strong English and Bahasa Malaysia communication, own transport, and fresh graduates or 1 year in Banking/Auto industries are welcomed.

Qualifications

• Candidate must possess at least a SPM/"O" Level or equivalent.
• Good verbal and written communication skills in English and Bahasa Malaysia.
• Own transport required.
• Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.

Responsabilités

• Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers.
• Maintain good business relationship with internal and external stakeholders.
• Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement.
• Ensure authentication of identification, income and vehicle documents.
• Ensure consent is given by customer before proceeding further on the loan applications.
• Interview applicant and conduct thorough KYC.
• Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate.
• Perform CTOS enquiry.
• Perform credit recommendation or write up to the loan application.
• Constantly update dealers on the status of cases submitted on a daily basis.
• Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents.
• Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance.
• Investigate and follow up on cases that have been delayed for approval and disbursement.
• Prepare proposal for panel dealership and other facilities applied by panel dealers.
• Conduct site visits when required.
• Additional responsibility on ad hoc duties as assigned by Management at all times.
• Act as a buddy to new joiners and assist / provide guidance as when needed.
• Develop and manage the relationships with car dealers; Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies; Adhere to department SOP in auditing and regulatory guidelines.

Connaissances

Sales

Negotiation

Communication

Interpersonal skills

Relationship building

Formation

SPM/O Level or equivalent

Diploma or equivalent

Description du poste

Hong Leong Bank is seeking capable professionals to drive loan sales and cultivate strong relationships with car dealers and customers. The role includes KYC, data entry, and timely processing of HP agreements, with emphasis on compliance and service quality.

Ideal candidates have at least SPM/O Level, or a Diploma, strong English and Bahasa Malaysia communication, own transport, and fresh graduates or 1 year in Banking/Auto industries are welcomed.