Auto Finance Executive: Loan Origination & Sales

Hong Leong Bank; George Town; On-site; MYR 28,000 - 50,000; Full time

Job summary

Hong Leong Bank Berhad in Penang is seeking a Personal Financial Services Executive to drive loan sales and cultivate strong dealer and customer relationships. You will ensure documentation accuracy and compliance throughout the loan process, including KYC checks and credit write-ups.

The role requires good communication in English and Bahasa Malaysia, a proactive attitude, and the ability to work with cross-functional teams to meet targets in a dynamic banking environment.

Qualifications

• At least a school-leaving certificate (SPM/O Level) or higher education equivalent.
• Strong verbal and written communication in English and Bahasa Malaysia.
• Good interpersonal and customer-facing skills with dealers and customers.
• Proven ability to negotiate and close deals while maintaining compliance.
• Willingness to travel and possess own transport.

Responsibilities

• Meet sales targets by securing new quality loans in line with portfolio strategy.
• Maintain good relationships with internal and external stakeholders.
• Ensure loan application documents are complete and compliant with guidelines.
• Authenticate identification, income and vehicle documents; obtain customer consent.
• Perform KYC, data entry, and credit write-ups for loan applications.

Skills

Communication skills

Bilingual English & Bahasa Malaysia

Interpersonal skills

Negotiation skills

Adaptability

Customer relationship management

Education

SPM / O Level

Higher Secondary / STPM / A Level / Pre-U

Diploma

Advanced/Higher/Graduate Diploma

Business / Commerce / Marketing / Admin related

Job description

Hong Leong Bank Berhad in Penang is seeking a Personal Financial Services Executive to drive loan sales and cultivate strong dealer and customer relationships. You will ensure documentation accuracy and compliance throughout the loan process, including KYC checks and credit write-ups.

The role requires good communication in English and Bahasa Malaysia, a proactive attitude, and the ability to work with cross-functional teams to meet targets in a dynamic banking environment.