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DiLegno Flooring Australia is seeking a capable Remote Office Manager to coordinate day-to-day operations from Malaysia, working closely with our Australian-based manager on site operations, client relationships and business development. The role operates like a local Australian office; the main difference is that you will work remotely from Malaysia.
You will manage project documentation, quotations, purchase orders, variations and expense records; develop standard workflows using Google
We are an Australian construction subcontractor working across residential, commercial and high-end custom building projects. We are looking for a capable and reliable Remote Office Manager who can independently coordinate and manage our day-to-day office operations and develop a long-term working relationship with the company. Our Australian-based manager will focus primarily on site operations, client relationships and business development, while you will become the key coordinator responsible for the company's office operations. The company will provide an Australian business phone number and cloud-based office systems. You will communicate directly with Australian clients, builders, site supervisors, suppliers and installation teams via phone calls, text messages, email and online tools. The role operates much like working in a local Australian office—the main difference is that you will be working remotely from Malaysia.
Independently handle daily English phone calls, text messages, emails and client communication.
Manage project documentation, quotations, purchase orders (POs), variations and electronic records.
Coordinate with supervisors, suppliers and installation teams, including material orders, site scheduling and construction progress.
Record multiple material purchases and expenses, and maintain project summaries, invoices, costs and subcontractor payment records.
Develop standardised workflows and SOPs, using Google Workspace and AI tools to improve efficiency.
Proactively follow up outstanding matters and prepare issues requiring decisions from the Australian manager.
Strong English listening, speaking, reading and writing skills, with the confidence to independently handle phone calls with Australian clients.
Excellent organisational, coordination, logical thinking and communication skills.
Detail-oriented, responsible and capable of managing multiple projects simultaneously.
Proficient in Excel, Google Workspace and common office software, with a willingness to use AI tools.
A proactive problem-solver who follows tasks through to completion rather than simply forwarding emails.
Previous experience in international business, construction administration, international trade/order coordination or office operations is preferred.