Associate, Sales Development (Advisor) - Vietnamese

CNX; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

CNX is seeking an Associate, Sales Development (Advisor) - Vietnamese in Kuala Lumpur. The role focuses on demonstrating value, driving renewals and new business through outbound outreach, and maintaining strong customer relationships.

You will work with a dedicated team to meet revenue quotas, forecast accurately, and leverage product knowledge to address client needs. English and Vietnamese language requirements apply, and you will report to the Sales Manager in a collaborative environment.

Qualifications

• Responsibilities include selling renewals/services to achieve revenue quota.
• Forecasting weekly/monthly/quarterly results.
• Must master product knowledge and understand services to assess client requirements.
• Handle customer concerns and roadblocks to drive satisfaction.

Responsibilities

• Sell renewals/services to meet revenue quota.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Demonstrate product knowledge to assess client requirements.
• Address customer concerns to improve satisfaction and usage.
• Manage high volume of outbound calls and emails daily.
• Maintain CRM and ensure data accuracy.
• Participate in lead qualification, health checks, and contract renewals.
• Report to Sales Manager and work with the team.

Job description

Job Title:

Associate, Sales Development (Advisor) - Vietnamese

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English, Vietnamese (Required)

Time Type:

Full time2026-08-26