Associate Manager, Talent Acquisition - APAC Hiring

Klook; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Klook is seeking an Associate Manager, Talent Acquisition in Kuala Lumpur to own end-to-end recruitment for the Customer Experience Group (CEG) across Asia. You will act as a market expert for Malaysia and Taiwan, partnering with regional leaders to align hiring priorities and build strong talent pipelines.

In this role you will drive mass hiring initiatives, conduct structured interviews, and manage pipelines in the ATS while ensuring an exceptional candidate experience in a fast-paced,

Qualifications

• Minimum 5 years of end-to-end recruitment experience, including high-volume and operational hirings.
• Strong understanding of the Taiwan or Malaysia talent market; regional exposure is a plus.
• Proven ability to manage hiring independently with strong ownership.
• Experience supporting both mass hiring and senior-level recruitment.
• Strong stakeholder management skills with the confidence to influence and challenge when needed.
• Hands-on experience in sourcing, screening, negotiation, and offer management.

Responsibilities

• Own full-cycle recruitment from sourcing to offer for CEG roles across multiple regions.
• Lead and scale mass hiring initiatives while maintaining strong hiring quality standards.
• Support senior and critical CEG hiring with structured screening, stakeholder calibration, and negotiation strategy.
• Act as Taiwan or Malaysia market subject matter expert, providing insights on salary benchmarking, talent landscape, and sourcing channels.
• Partner closely with regional CEG leaders, HRBPs, and TA team members to align on hiring priorities and workforce planning.
• Build proactive talent pipelines for multilingual and niche operational roles.
• Drive hiring quality through structured interviews, competency-based screening, and data tracking.
• Ensure a seamless and positive candidate experience across all touchpoints.
• Manage requisitions and pipelines in ATS and maintain hiring data accuracy.
• Identify and implement process enhancements within daily recruitment operations to improve efficiency, hiring quality, and stakeholder experience.
• Contribute to cross-functional projects to promote talent density in Klook.

Skills

End-to-end recruitment

Stakeholder management

Mass hiring

Hiring strategy

Sourcing

Education

Bachelor's degree in HR/Business

Tools

ATS platforms

Sourcing tools

Job description

Klook is seeking an Associate Manager, Talent Acquisition in Kuala Lumpur to own end-to-end recruitment for the Customer Experience Group (CEG) across Asia. You will act as a market expert for Malaysia and Taiwan, partnering with regional leaders to align hiring priorities and build strong talent pipelines.

In this role you will drive mass hiring initiatives, conduct structured interviews, and manage pipelines in the ATS while ensuring an exceptional candidate experience in a fast-paced,