Associate, Business Development (SMB)

Shopee; Kuala Lumpur; In loco; MYR 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Shopee in Kuala Lumpur is seeking an entry-level Business Development and Partnerships professional to drive merchant onboarding and verification, support merchants, and track performance. You will analyze data, identify process improvements, and collaborate with internal teams to support business expansion initiatives.

The role requires a degree in business/marketing or related field, strong analytical skills, and excellent communication.

Competenze

• Degree in Business, Marketing, or a related field, or equivalent practical experience.
• Strong project management experience.
• Structured, able to plan end-to-end execution of initiatives, and see through the implementation.

Mansioni

• Merchant onboarding & verification – Review, verify, and assist merchants in completing the self-registration process.
• Merchant support – Address inquiries, resolve issues, and guide merchants through onboarding.
• Data & performance tracking – Maintain records, track registration trends, and generate reports.
• Process improvement & compliance – Identify bottlenecks, suggest improvements, and ensure compliance with platform policies.
• Issue identification and analysis - Identify issues, develop hypotheses, gather and interpret data, execute analysis, and present findings along with strategic recommendations to key decision-makers.
• Project planning - Develop concrete and detailed project plans, including establishing timelines, milestones/tasks, goals, and resource planning.
• Business expansion strategies - Develop and implement strategies for business expansion initiatives.
• Market research and support - Conduct market research and engage with merchants and internal staff to understand how we can better support our merchants, account managers, and salespersons.
• Internal collaboration - Work closely with internal teams to implement and coordinate the execution of related projects.
• Financial management - Manage Profit & Loss (P&L) statements, resources, and projects related to the above responsibilities.
• Perform other ad-hoc tasks as needed.

Conoscenze

Project management

Data analysis

Market research

Stakeholder management

Excel/Sheets

PowerPoint

Communication

Problem solving

Attention to detail

Formazione

Bachelor or degree in Business/Marketing or related field

Strumenti

Excel/Sheets

PowerPoint

Descrizione del lavoro

Department Business Development and PartnershipsLevelEntry LevelLocationKuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.Job Description:Merchant Onboarding & Verification – Review, verify, and assist merchants in completing the self-registration process.Merchant Support – Address inquiries, resolve issues, and guide merchants through onboarding.Data & Performance Tracking – Maintain records, track registration trends, and generate reports.Process Improvement & Compliance – Identify bottlenecks, suggest improvements, and ensure compliance with platform policies.Issue Identification and Analysis - Identify issues, develop hypotheses, gather and interpret data, execute analysis, and present findings along with strategic recommendations to key decision-makers.Project Planning - Develop concrete and detailed project plans, including establishing timelines, project milestones/tasks, goals, and resource planning.Business Expansion Strategies - Develop and implement strategies for business expansion initiatives.Market Research and Support - Conduct market research and engage with merchants and internal staff to understand how we can better support our merchants, account managers, and salespersons.Internal Collaboration - Work closely with internal teams to implement and coordinate the execution of related projects.Financial Management - Manage Profit & Loss (P&L) statements, resources, and projects related to the above responsibilities.Perform other ad-hoc tasks as needed.Requirements:Degree in Business, Marketing, or a related field, or equivalent practical experience.2+ years of work experience in Vendor Performance Management, e-commerce or Management Consulting is a plusStrong project management experienceStructured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiativeStrong affinity to data, solid analytical abilities and critical thinking skillsStrong business acumen and ability to generate insights independentlyStrong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutionsDetail oriented and able to deliver quality work under tight deadlinesDriven and comfortable with a dynamic environmentHigh Proficiency in Excel/Sheets and PowerPointExcellent verbal and written communication skillsStrong people and stakeholder management skills