ASSISTANT RESTAURANT MANAGER/ SHIFT MANAGER - MARRYBROWN KUBANG PASU

TWIN CONSULT GATEWAY SDN. BHD.; Jitra; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

EPF

SOSCO

Medical Benefit

Continuous Training Provided

Staff Meal

Job summary

Twin Consult Gateway Sdn. Bhd. in Kedah, Malaysia, is seeking a Restaurant Supervisor to lead daily operations, oversee the crew and ensure smooth shift handovers.

You will deliver excellent customer service, uphold QSCV standards, manage opening/closing procedures, cash handling, inventory, and staff development.

This role includes coordinating marketing activities, training new team members, and supporting the Restaurant Manager to hit sales targets, with rotating shifts including weekends.

Qualifications

• Strong leadership and communication skills.
• Able to work on rotating shifts, weekends and public holidays.
• Positive attitude with a passion for developing people.
• Experience in fast-food restaurants is an advantage.
• Skill in managing inventory, ordering supplies, and stock control.

Responsibilities

• Lead daily restaurant operations during assigned shifts.
• Supervise and motivate crew members to achieve excellence.
• Ensure excellent customer service and resolve concerns professionally.
• Maintain high QSCV standards at all times.
• Manage opening/closing procedures, cash handling and shift documentation.
• Coach, train and develop staff and Team Trainers.
• Support Restaurant Manager in achieving sales and operational targets.
• Ensure compliance with policies, audit requirements and safety standards.
• Lead planning, execution and evaluation for marketing.
• Conduct daily briefings to staff.

Skills

Leadership

Communication

Team coordination

Flexibility with shifts

Education

Diploma or Degree

Tools

Inventory management

Job description

Lead daily restaurant operations during assigned shifts.

Supervise and motivate crew members to achieve operational excellence.

Ensure excellent customer service and resolve customer concerns professionally.

Maintain high standards in Quality, Service, Cleanliness and Value (QSCV) at any time.

Manage opening and closing procedures, cash handling, and shift documentation.

Monitor labour, productivity, and restaurant performance.

Coach, train, and develop crew members and Team Trainers.

Support Restaurant Manager (RM) in achieving sales and operational targets.

Ensure compliance with company policies, audit requirements, and safety standards.

Lead the planning, execution and evaluation for marketing.

Conducts daily briefing to staff.

REQUIREMENTS

Minimum Diploma or Degree or equivalent.

Strong leadership and communication skills.

Able to work on rotating shifts, weekends, and public holidays.

Positive attitude with a passion for developing people.

Experience in fast-food restaurants is an advantage.

Skill in managing inventory, ordering supplies, and controlling stock levels.

Benefits

• EPF
• SOSCO
• Medical Benefit
• Continuous Training Provided
• Staff Meal