Assistant Outlet Manager — Luxury Hotel Dining Leader

Park Hyatt; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Park Hyatt Kuala Lumpur is seeking an Assistant Outlet Manager to support the Outlet Manager in delivering exceptional service and operating the outlet as a successful profit centre. The role focuses on maintaining brand standards, guest satisfaction, and efficient operations across front-of-house and back-of-house functions.

The ideal candidate will have a hospitality management education and prior leadership experience in luxury hotel or restaurant settings, with strong communication and

Qualifications

• Ideally a university degree/diploma in Hospitality/Tourism management.
• Work experience as an Assistant Outlet Manager or Team Leader in hotel or luxury restaurants is preferred.
• Strong understanding of restaurant operations, including front-of-house and back-of-house functions.
• Good communication and interpersonal skills, strong organisational and time management abilities, and the capacity to work under pressure and handle high-stress situations effectively.

Responsibilities

• Assist the Outlet Manager in running the outlet as a profitable unit, aligned with brand standards.
• Support guest satisfaction and ensure service quality across front- and back-of-house.
• Help manage budgets and assist in achieving financial targets for the outlet.
• Contribute to smooth operation and implementation of Hyatt International standards.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Work under pressure

Education

Bachelor or Diploma in Hospitality/Tourism management

Job description

Park Hyatt Kuala Lumpur is seeking an Assistant Outlet Manager to support the Outlet Manager in delivering exceptional service and operating the outlet as a successful profit centre. The role focuses on maintaining brand standards, guest satisfaction, and efficient operations across front-of-house and back-of-house functions.

The ideal candidate will have a hospitality management education and prior leadership experience in luxury hotel or restaurant settings, with strong communication and