Outlet Team Leader - Hospitality Ops & Guest Service

Hyatt Centric City Centre Kuala Lumpur; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Hyatt Centric City Centre Kuala Lumpur is seeking a Team Leader to support the smooth operation of the department in line with Hyatt International's strategies and brand standards, while meeting guest and owner expectations.

The Team Leader will assist the Outlet Manager to ensure the outlet is managed efficiently, delivering courteous, professional and flexible service at all times.

Strong people skills, hands-on leadership, and the ability to coordinate shifts and training are essential.

Qualifications

• Ideally a degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in hotel operations.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's corporate strategies and brand standards.
• Support the Outlet Manager to ensure the outlet is managed efficiently according to the established concept statement.
• Provide courteous, professional, efficient and flexible service at all times.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Hyatt Centric City Centre Kuala Lumpur is seeking a Team Leader to support the smooth operation of the department in line with Hyatt International's strategies and brand standards, while meeting guest and owner expectations.

The Team Leader will assist the Outlet Manager to ensure the outlet is managed efficiently, delivering courteous, professional and flexible service at all times.

Strong people skills, hands-on leadership, and the ability to coordinate shifts and training are essential.