Assistant Manager (Warehouse)

CJ Century Logistics Sdn Bhd; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

CJ Century Logistics Sdn Bhd is seeking a detail‑oriented Logistics Coordinator to oversee warehouse operations and customer communications in Sungai Jawi, Penang. You will manage daily activities, drive continuous improvement, and coach staff to meet SOPs and KPIs.

The role requires a Diploma or Degree in Logistics or a related field and 3–5 years of relevant experience. Proficiency in MS Office, strong communication, and leadership are essential for success.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• 3–5 years of warehouse and logistics operations experience.
• Proficient with Excel for reports and data analysis.
• Strong communication, interpersonal, and leadership abilities.
• Based in Sungai Jawi, Penang with willingness to work on-site.

Responsibilities

• Coordinate daily communications with customers' logistics teams for inbound and outbound shipments.
• Oversee and coordinate daily warehouse operations and continuous improvement.
• Lead staff and workers, including performance monitoring and SOP training.
• Monitor customer KPIs and service levels.
• Manage inventory control with cycle counts and stock accuracy.
• Coordinate transportation vendors and delivery schedules KPI monitoring.
• Prepare daily, weekly, monthly management and customer reports.
• Ensure monthly Customs stock card accuracy and related documentation.
• Evaluate vendor performance and compliance with KPIs.
• Perform other duties as directed by management.

Skills

Communication skills

Excel skills

Microsoft Office

Leadership

Analytical thinking

Education

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

Microsoft Office

Job description

Manage daily communication and coordination with customers’ Logistics teams on inbound and outbound shipments to/from CJ.

Oversee and coordinate daily warehouse operations, ensuring smooth execution, operational stability, and continuous improvement.

Lead and manage staff and general workers, including performance monitoring, manpower allocation, coaching, and SOP training.

Monitor and achieve customer KPIs and service level requirements, ensuring operational performance meets agreed standards.

Manage inventory control, including daily cycle counts, stock accuracy monitoring, discrepancy investigation, and reporting.

Coordinate and manage transportation vendors, including trip allocation, delivery schedules, service performance, and delivery KPIs.

Prepare and maintain daily, weekly, and monthly operational reports for management and customers.

Manage and ensure accuracy of monthly Customs stock card reports and related documentation.

Monitor and evaluate vendor performance, ensuring compliance with operational requirements, service standards, and agreed KPIs.

Perform other duties, assignments, and ad hoc tasks as directed by Management from time to time.

Job Requirements:

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum 3–5 years of relevant experience in warehouse and logistics operations.

Proficient in Microsoft Office, particularly Microsoft Excel, Word, and PowerPoint. Good Excel skills for preparing reports and analyzing operational data will be an advantage.

Strong communication and interpersonal skills, with the ability to communicate effectively with customers, internal departments, vendors, and operational teams.

Good problem-solving and analytical skills, with the ability to identify operational issues and implement effective solutions.

Strong leadership, teamwork, and coordination skills.

Able to work in Sungai Jawi, Penang.