Assistant Manager, Tenancy Management

Private Advertiser; Kajang , Bandar Baru Bangi, Serdang; On-site; MYR 56,000 - 89,000; Full time

Job summary

Private Advertiser in South City Plaza, Seri Kembangan, Malaysia, seeks a Tenancy Manager to monitor expiry dates, negotiate renewals and terminations, and coordinate with tenants.

You will draft letters and notices, liaise with Legal, Marketing, Maintenance, and Credit Control, update listings, assist in budgeting, and supervise subordinates to ensure timely completion of tasks.

Qualifications

• Bachelor’s Degree in Property Management, Real Estate, Business Administration, or a related field.
• 2-3 years of experience in tenancy management, property management, or retail leasing.
• Familiarity with tenancy agreements, letters of demand, and basic legal procedures related to leasing.

Responsibilities

• Monitor tenancy expiry dates and issue renewal notices on time.
• Negotiate rental rates, tenancy renewals, terminations, downsizing, expansion and relocation with tenants/purchasers.
• Draft, vet, and issue correspondence, including letters, emails, memos, circulars, and notices to inter-departments, inter-companies, and tenants.
• Liaise with Legal on amendments to tenancy agreements and legal issues such as Letters of Demand.
• Issue Distress Letters as requested by Credit Control and monitor legal actions.
• Update and maintain master shoplot listings and tenant floor plans.
• Coordinate with Maintenance on electrical, HVAC, water, and delivery of vacant possession.
• Coordinate with Credit Control regarding shortfalls and billing.
• Update A&P and Marketing on new tenants and renewals for flyers and mall directories.
• Distribute work to subordinates and monitor performance.
• Handle tenant matters and direct issues to proper channels.
• Assist in budget preparation and understand billing/deposit processes.
• Proficient in Microsoft Office for updating listings and drafting documents.

Skills

Negotiation

Communication

Coordination

Budgeting

Education

Bachelor's degree in Property Management or related

Tools

Microsoft Office

Excel

Job description

Monitor tenancy expiry dates and ensure timely issuance of renewal notices.

Negotiate rental rates, tenancy renewals, terminations, downsizing, expansion, and relocation with tenants/purchasers.

Draft, vet, and issue correspondences, including letters, emails, memos, circulars, and notices to inter-departments, inter-companies, and tenants.

Liaise with the Legal Department on amendments to Tenancy Agreements, Leaseback Agreements, Letters of Offer (LOO), and legal issues such as Letters of Demand and case file tracking.

Issue Distress Letters as requested by Credit Control and monitor subsequent legal actions.

Update and maintain master shoplot listings and tenant floor plan listings.

Plan and prepare the annual budget for the Tenancy Department.

Coordinate with the Maintenance Department on technical matters (electricity, air-conditioning, water supply, floor plans, and delivery of vacant possession).

Coordinate with Credit Control regarding shortfalls and billing.

Update the A&P and Marketing Departments on new tenants, terminations, and renewals for flyers, mall directories, and operations.

Distribute work to subordinates, monitor their performance, and ensure timely completion of tasks.

Handle tenant matters and direct issues to the proper channels (Maintenance, Credit Control, A&P, Marketing, Legal, Operations).

Carry out other duties and job functions as required by Management.

Job Requirements

Bachelor’s Degree in Property Management, Real Estate, Business Administration, or a related field.

2-3 years of experience in tenancy management, property management, or retail leasing.

Strong ability to negotiate lease terms, rental rates, and contract renewals effectively.

Familiarity with tenancy agreements, letters of demand, and basic legal procedures related to leasing.

Excellent written and verbal communication skills for drafting correspondence and liaising with various departments and external parties.

Ability to monitor deadlines (expiry dates), update listings, and manage multiple tasks simultaneously.

Experience in cross-departmental coordination (Legal, Marketing, Maintenance, Credit Control).

Experience in supervising, distributing work to, and monitoring the performance of subordinates.

Ability to assist in budget preparation and understand billing/deposit processes.

Proficient in Microsoft Office (Excel, Word) for updating listings and drafting documents.

This position will be based in South City Plaza, Seri Kembangan.