ASSISTANT MANAGER, SALES & MARKETING

ECO WORLD DM SERVICES SDN BHD; Shah Alam; On-site; MYR 50,000 - 70,000; Full time

Job summary

ECO WORLD DM SERVICES SDN BHD in Shah Alam is looking for an Assistant Manager to support the sales and marketing team in daily operations. This includes lead follow-ups, customer engagement, and coordinating campaigns.

The ideal candidate will collaborate across teams, manage customer relationships, and conduct market research to enhance sales effectiveness. Strong analytical skills and leadership potential are essential, along with the ability to mentor junior staff.

Qualifications

• Strong leadership potential and mentoring skills.
• Proficiency in market analysis and sales reporting.
• Ability to manage customer relationships effectively.

Responsibilities

• Ensure sales targets are met for assigned projects.
• Coordinate marketing campaigns and promotional activities.
• Maintain CRM records and prepare performance reports.

Skills

Analytical skills

Customer engagement

Sales performance evaluation

Mentoring

Collaboration

Tools

CRM software

Job description

Role Summary

Supports the sales and marketing team in executing day‑to‑day operations, including lead follow‑ups, customer engagement, and campaign coordination. This role assists in market research, sales reporting, and organising property viewings or events. The Assistant Manager works under the guidance of senior leaders to ensure smooth sales processes, maintain CRM databases, and help achieve team targets.

Key Outcomes

• Leadership potential with the ability to mentor junior staff
• Strong analytical skills for market and sales performance evaluation
• Ability to collaborate across teams to enhance sales and branding

Key Responsibilities

Sales Operations & Customer Management

• Ensure sales targets are met for assigned projects
• Manage customer relationships and ensure a smooth sales process
• Support customer engagement and lead conversion activities

Marketing Campaign & Event Coordination

• Coordinate marketing campaigns, including digital and outdoor advertising
• Support project launches, roadshows and promotional activities
• Coordinate marketing materials and campaign requirements

Market Research & Performance Analysis

• Analyse sales data and provide insights for strategic improvements
• Conduct market research and monitor competitor activities
• Provide recommendations to improve sales and marketing effectiveness

Stakeholder Coordination

• Coordinate internal teams, agencies and external stakeholders
• Support successful implementation of sales and marketing initiatives
• Facilitate communication and project coordination activities

Team Support & Knowledge Sharing

• Support development of junior team members
• Share knowledge and best practices within the team
• Promote collaboration and teamwork

System, Reporting & Compliance

• Maintain CRM records and reporting requirements
• Monitor project activities and prepare performance reports