ASSISTANT MANAGER, SALES & MARKETING

ECO WORLD PROJECT MANAGEMENT SDN BHD; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

EcoWorld is seeking an Assistant Manager to support the sales and marketing team with day-to-day operations, lead follow-ups, customer engagement, and campaign coordination for property projects.

Under senior leadership, you will maintain CRM databases, assist in market research and reporting, and help organise events and project launches to achieve team targets.

Qualifications

• Bachelor-level degree in marketing, business, or real estate preferred.
• Minimum 3–5 years in property sales/marketing or related fields.
• Experience supporting launches, events, and customer engagement.

Responsibilities

• Sales Operations & Customer Management: meet targets, manage relationships, aid lead conversion.
• Marketing Campaign & Event Coordination: plan campaigns, roadshows and materials.
• Market Research & Performance Analysis: analyze data, monitor competitors, provide insights.
• Stakeholder Coordination: align internal teams, agencies, and external partners.
• Team Support & Knowledge Sharing: mentor juniors and share best practices.

Skills

Lead follow-up

CRM management

Market research

Sales coordination

Campaign coordination

Customer engagement

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Business Admin

Real Estate

Tools

CRM system

Marketing automation

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary

Supports the sales and marketing team in executing day-to-day operations, including lead follow-ups, customer engagement, and campaign coordination. This role assists in market research, sales reporting, and organising property viewings or events. The Assistant Manager works under the guidance of senior leaders to ensure smooth sales processes, maintain CRM databases, and contribute to achieving team targets.

Key Outcomes

Leadership potential with the ability to mentor junior staff. Strong analytical skills for market and sales performance evaluation. Ability to collaborate across teams to enhance sales and branding.

Key Responsibilities

Sales Operations & Customer Management

• Ensure sales targets are met for assigned projects.
• Manage customer relationships and ensure a smooth sales process.
• Support customer engagement and lead conversion activities.

Marketing Campaign & Event Coordination

• Coordinate marketing campaigns, including digital and outdoor advertising.
• Support project launches, roadshows and promotional activities.
• Coordinate marketing materials and campaign requirements.

Market Research & Performance Analysis

• Analyse sales data and provide insights for strategic improvements.
• Conduct market research and monitor competitor activities.
• Provide recommendations to improve sales and marketing effectiveness.

Stakeholder Coordination

• Coordinate internal teams, agencies and external stakeholders.
• Support successful implementation of sales and marketing initiatives.
• Facilitate communication and project coordination activities.

Team Support & Knowledge Sharing

• Support development of junior team members.
• Share knowledge and best practices within the team.
• Promote collaboration and teamwork.

System, Reporting & Compliance

• Maintain CRM records and reporting requirements.
• Monitor project activities and prepare performance reports.
• Ensure compliance with established procedures and guidelines.

Core Competencies & Technical Expertise

Technical Competencies

Sales Coordination & Lead Follow-Up - Support the sales team in lead tracking, enquiry handling, and customer engagement.

Event & Launch Support - Help plan and execute project launches, roadshows, and marketing events.

Market & Customer Insight Gathering - Collect and summarize market data, customer feedback, and competitor activity. Good project coordination and multitasking abilities.

Mindset & Behaviours

Strong communication and interpersonal skills for dealing with internal teams, agencies, and customers.

Detail-oriented with the ability to manage timelines and resources effectively.

Team player with a proactive and customer-centric mindset.

Tools & Methodologies

CRM Data Entry & Maintenance - Maintain lead databases, update customer profiles, and generate basic reports.

Qualification and Experience

Educational Background - Bachelor’s Degree in Marketing, Business Administration, Real Estate, or a related discipline.

Additional training or certification in digital marketing, branding, or real estate marketing is an added advantage.

Experience Requirements - Minimum 3-5 years of relevant experience in property sales and marketing or related industries. Hands-on experience in supporting property project launches, marketing events, and customer engagement activities.

The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks.

We truly appreciate your interest and always look forward to meeting great people who’d like to work with us! If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Thanks for your interest in working on our team!

At EcoWorld, we are more than just a property developer; we are creators of thriving, sustainable communities. With over a decade of experience, our commitment to excellence drives us to build exceptional spaces and contribute to a better, greener future. Experience a vibrant and forward-thinking workplace where efficiency and creativity are celebrated. EcoWorld fosters professional growth and offers a challenging yet rewarding environment where you can make a difference. We embrace technology and digital innovation to remain at the forefront of Malaysia’s real estate industry. So, if you’re passionate about sustainability and progress, EcoWorld is the perfect place for you.