Assistant Manager, Insurance Training & MDRT Coaching

FWD Group Management Holdings Limited; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

FWD Takaful Berhad in Malaysia seeks an experienced Training & Development professional to support and deliver product training, MDRT programs, and digital learning initiatives. You will coach agents, coordinate mentorship events, and ensure compliance in training content across the agency force.

The role emphasizes program delivery, facilitation, and strong product knowledge, with a focus on driving productivity and performance in the insurance sales team.

Formación

• 3-5 years of experience in insurance sales / product training.
• Degree in Business/ Finance/ training or related field.
• Strong facilitation and product knowledge.
• Facilitation, coaching and program delivery skills.

Responsabilidades

• Provide supports in delivering product & technical training, productivity workshops and MDRT development programs.
• Deliver product knowledge program, sales related, and other training programs and materials whenever necessary.
• Drive innovation in digital learning and blended training approaches.
• Coordinate and deliver MDRT mentorship and recognition related programs and events.
• Provide coaching for agent productivity improvement.
• Assist in tracking productivity and MDRT/Elite data.
• Facilitate cross-training across other faculty-led programs.
• Zero finding in training compliance audit.
• Liaise with Compliance/Risk on policy updates and contents to ensure all compliance related contents are delivered to agency force.
• Ensure the annual training compliance rate is achieved.

Conocimientos

Facilitation

Product knowledge

Educación

Degree in Business/ Finance/ training or related field

Descripción del empleo

FWD Takaful Berhad in Malaysia seeks an experienced Training & Development professional to support and deliver product training, MDRT programs, and digital learning initiatives. You will coach agents, coordinate mentorship events, and ensure compliance in training content across the agency force.

The role emphasizes program delivery, facilitation, and strong product knowledge, with a focus on driving productivity and performance in the insurance sales team.