Assistant Manager, HR Operations

Woh Hup Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

Woh Hup Malaysia Sdn Bhd is seeking an experienced HR Operations Lead to manage day-to-day HR services across the organization in Malaysia. You will oversee onboarding, data management, payroll processing and dashboards for leadership, ensuring accurate, timely and compliant HR support.

The role requires 5–8 years in HR operations or shared services, with strong knowledge of Malaysian payroll regulations and HRIS systems.

Qualifications

• Bachelor's degree in HR management, business administration or related field.
• 5–8 years in HR operations, payroll or shared services, preferably in project-based environments.
• Strong knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) and Employment Act.
• Proficiency with HRIS/payroll systems.

Responsibilities

• Lead day-to-day HR operations delivery including shared services and payroll.
• Maintain HR SOPs and process controls for audit-ready service delivery.
• Drive continuous improvement of HR processes and HR systems utilization.
• Oversee monthly payroll processing, statutory contributions, claims and benefits administration.
• Ensure payroll compliance with Malaysian laws and tax regulations.
• Maintain accurate employee records and prepare HR operations dashboards for leadership.

Skills

HR operations

Payroll processing

Shared services

HRIS/payroll systems

Data management

Education

Bachelor's Degree in Human Resource Management

Tools

HRIS systems

Payroll software

Job description

Lead the day to day delivery of HR operations, including shared services and payroll, ensuring accurate, timely, and compliant HR support across the organization.

Key responsibilities

Oversee day to day HR shared services delivery: employee data management, onboarding/offboarding administration, HR helpdesk/query resolution, and letter/documentation issuance.

Maintain HR SOPs and process controls for consistent, audit-ready HR service delivery.

Drive continuous improvement of HR processes and better use of HR systems to improve efficiency and employee experience.

Oversee accurate and timely monthly payroll processing, including statutory contributions (EPF, SOCSO, EIS, PCB/income tax), claims, and benefits administration.

Ensure payroll compliance with the Malaysian Employment Act and tax regulations.

Resolve payroll discrepancies and manage relationships with payroll vendors/systems where applicable.

Maintain accurate employee records and ensure compliance with statutory reporting and internal audit requirements.

Prepare and publish HR operations dashboards and reports (headcount, payroll costs, turnover) for leadership.

Lead and develop the HR Operations team (Shared Services and Payroll executives/officers).

Enforce quality, governance, and confidentiality standards in handling employee data and payroll information.

Requirements:

Bachelor's Degree in Human Resource Management, Business Administration, or related field.

5–8 years (Deputy Manager) in HR operations, payroll, or shared services, ideally within construction/engineering or a project-based environment.

Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) and the Employment Act.

Proficiency in HRIS/payroll systems.