Responsible for managing and executing all operational aspects of the Human Resources function, including payroll administration, attendance and leave management, employee benefits and welfare programs, policy implementation, and compliance with statutory and corporate requirements. This role ensures accuracy, transparency, and governance in HR operations while supporting a positive and compliant workplace culture across both local and international business units. This role is expected to attend any other Ad-Hoc task as per instructed by Superior or Management from time to time.
Job Description
Payroll Administration
- Prepare and process monthly payroll accurately.
- Ensure compliance with statutory deductions and contributions such as EPF, SOCSO, EIS, PCB, and other regional employment requirements.
- Manage salary adjustments, allowances, overtime, and deductions in accordance with company policies and approvals.
- Support audits related to payroll and statutory submissions.
Attendance & Leave Management
- Administer the company’s attendance and leave management system, ensuring data accuracy and timely updates.
- Verify and record staff attendance, absences, medical leaves, and other time-off requests.
- Monitor leave entitlements, carry-forward balances, and leave encashment processes.
Employee Benefits & Welfare
- Administer employee benefits programs including medical, insurance, allowances, and other entitlements.
- Maintain up-to-date benefits records and ensure timely renewals (insurance, medical panels, etc.)
- Serve as a point of contact for employees on benefits inquiries and welfare matters.
Employee Relations & Engagement
- Foster positive employee relations through fair and transparent HR practices.
- Assist in conducting employee engagement surveys, collating feedback, and recommending improvement actions.
Policy Development, Standardization, Implementation and Compliance
- Ensure consistent application and effective implementation & communication of HR policies, procedures, and code of conduct across company locations.
- Support periodic policy review and recommend updates based on operational needs and legislative changes.
- Ensure HR activities comply with Malaysian Employment Act 1955, Industrial Relations Act 1967, and other applicable labor laws.
- Maintain readiness for internal and external HR audits and ensure documentation is properly managed.
- Serve as the primary liaison for all government-related HR matters, including EPF, SOCSO, EIS, LHDN, HRD Corp, and Immigration.
- Ensure timely submission and payment of all statutory contributions and reports.
- Support communication and documentation for inspections or audits by government authorities.
- Maintain compliance with international labor and tax regulations for cross-border employment.
HR Management System (HRMS) & Data Governance
- Manage and update employee information in the HR Management System, ensuring data integrity and confidentiality.
- Support HR digitalization initiatives, including automation of leave, payroll, and appraisal processes.
- Coordinate with IT or system vendors on HR system enhancements and troubleshooting.
- Uphold data protection standards and ensure HR data governance aligns with the company’s compliance framework.
International HR Governance & Coordination
- Support HR governance for regional and international offices, ensuring consistent application of company HR standards.
- Provide assistance in payroll, policy interpretation, and benefits administration for overseas staff.
- Maintain awareness of international employment regulations and coordinate with external consultants when necessary.
- Support alignment of international HR processes with headquarters’ operational framework and corporate culture.
Authorities
- Update and maintain employee records, benefits, and leave details in HRMS.
- Communicate with government agencies (EPF, SOCSO, LHDN, HRD Corp, Immigration) for HR-related matters.
Requirements and Qualifications
- Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
- 3–5 years of experience in HR operations, payroll administration, or generalist HR functions.
- Good command of written and spoken English and Bahasa Malaysia, with the ability to prepare clear reports and documentation.
- Solid knowledge of Malaysian labor law and statutory requirements (EPF, SOCSO, EIS, HRD Corp, etc.).
- Proficiency in HRMS / payroll systems and Microsoft Excel for data reporting.
- Knowledge of cross-border employment compliance and international statutory implications.
- Strong numerical and analytical aptitude for payroll and reporting accuracy.
- Ability to handle fast-paced environments and meet strict deadlines.
- Continuous improvement mindset with an interest in HR digital transformation.
- Team-oriented with strong coordination and service-oriented attitude.