Assistant Manager, Due Diligence Questionnaire, Group Business Engineering M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Crédit Agricole Group in Europe region is seeking an Assistant Manager for Due Diligences and Project/Change Management. You will support the Business Engineering team with incoming diligences from Relationship Managers, and ensure timely, high-quality responses.

You will lead analysis and documentation of business processes, promote standardisation, mentor junior team members, and coordinate cross-functional inputs for RFPs/RFIs in a demanding environment.

Responsibilities

• Support Business Engineering team with incoming diligences from Relationship Managers and Coverage.
• Provide high quality responses to due diligence questionnaires and ensure timely delivery.
• Communicate efficiently with contributors from other business lines.
• Demonstrate ownership, drive topics to completion and follow through on commitments.
• Manage pressure and changing priorities while maintaining accuracy and reliability in a demanding environment.
• Lead the analysis and documentation of business processes to identify efficiency gains and risk reduction opportunities.
• Promote standardisation and best practices in methodology, documentation and tools within the Business Engineering team.
• Provide cross-functional support for RFPs/RFIs.
• Mentor juniors and share methods/tools; be open to feedback.

Job description

Region: Europe
Working hours: 8:00AM – 5:00PM

What will you do?

Due Diligences & Assistant Manager

• To support the Business Engineering team on the incoming due diligences that are received from Relationship Managers/ Coverage/ Client.
• Provide high quality responses to due diligences questionnaires and ensure timely delivery to contribute to client satisfaction.
• Communicate efficiently with contributors from other business lines.
• Show high ownership and accountability, proactively driving topics to completion and following through on commitments.
• Manage pressure and changing priorities effectively, while maintaining accuracy, quality, composure and reliability in a demanding environment.
• Lead the analysis and documentation of business processes, identifying efficiency gains, risk reduction opportunities, and automation/improvement possibilities.
• Promote standardisation and best practices in methodology, documentation and tools within the Business Engineering team and encourage knowledge sharing within Business Engineering.
• Provide cross-functional support for RFP’s/ RFI’s.
• Mentor/junior support: provide guidance to junior team members on methods, tools and ways of working, where applicable.
  Demonstrate resilience and openness to feedback, learning from setbacks and continuously improving performance.

Project and Change Management

• Suggest, initiate and participate in business line and business engineering improvement projects.
• Review, update and enhancement of Notebooks/ Standard Due Diligences/ Procedure(s).
• Standardize and document processes, workflows and procedures resulting from projects and change initiatives.
• Support the Manager in managing day-to-day team activities and priorities, ensuring timely delivery of projects and initiatives.
  Identify, track and mitigate risks and issues, escalating when needed and proposing remediation actions.