Assistant Manager, Due Diligence Questionnaire, Group Business Engineering M/F

CACEIS; Putrajaya; Hybrid; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Performance bonuses

Flexible benefits

Competitive compensation

Job summary

CACEIS is seeking an experienced professional to support the Business Engineering team with incoming due diligences from Relationship Managers, Coverage and Clients. You will deliver high quality responses to questionnaires, ensure timely client satisfaction, and collaborate across multiple business lines to drive process improvements.

The role emphasizes ownership, resilience and mentoring of junior team members, while promoting standardisation of methodologies and tools within the team.〉

Qualifications

• Solid knowledge of Financial Markets and related products.
• Proven ability to manage multi-stakeholder projects.
• Strong written and spoken English; ability to draft clear documentation.

Responsibilities

• Support the Business Engineering team on incoming due diligences from RM/ Coverage/ Client.
• Provide high quality responses to due diligence questionnaires and ensure timely delivery to satisfy clients.
• Communicate efficiently with contributors from other business lines.
• Lead analysis and documentation of business processes for efficiency and risk reduction.
• Promote best practices and knowledge sharing within Business Engineering.
• Provide cross-functional support for RFPs/RFIs.
• Mentor junior teammates and drive continuous improvement.

Skills

Financial markets

Project management

Communication skills

Analytical thinking

Process improvement

Education

Bachelor Degree / BSc Degree

Job description

Job Description

• To support the Business Engineering team on the incoming due diligences that are received from Relationship Managers/ Coverage/ Client.
• Provide high quality responses to due diligences questionnaires and ensure timely delivery to contribute to client satisfaction.
• Communicate efficiently with contributors from other business lines.
• Show high ownership and accountability, proactively driving topics to completion and following through on commitments.
• Manage pressure and changing priorities effectively, while maintaining accuracy, quality, composure and reliability in a demanding environment.
• Lead the analysis and documentation of business processes, identifying efficiency gains, risk reduction opportunities, and automation/improvement possibilities.
• Promote standardisation and best practices in methodology, documentation and tools within the Business Engineering team and encourage knowledge sharing within Business Engineering.
• Provide cross-functional support for RFP’s/ RFI’s.
• Mentor/junior support: provide guidance to junior team members on methods, tools and ways of working, where applicable. Demonstrate resilience and openness to feedback, learning from setbacks and continuously improving performance.

Region: Europe

Working hours: 8:00AM – 5:00PM

What will you do?

Due Diligences & Assistant Manager

• To support the Business Engineering team on the incoming due diligences that are received from Relationship Managers/ Coverage/ Client.
• Provide high quality responses to due diligences questionnaires and ensure timely delivery to contribute to client satisfaction.
• Communicate efficiently with contributors from other business lines.
• Show high ownership and accountability, proactively driving topics to completion and following through on commitments.
• Manage pressure and changing priorities effectively, while maintaining accuracy, quality, composure and reliability in a demanding environment.
• Lead the analysis and documentation of business processes, identifying efficiency gains, risk reduction opportunities, and automation/improvement possibilities.
• Promote standardisation and best practices in methodology, documentation and tools within the Business Engineering team and encourage knowledge sharing within Business Engineering.
• Provide cross-functional support for RFP’s/ RFI’s.
• Mentor/junior support: provide guidance to junior team members on methods, tools and ways of working, where applicable. Demonstrate resilience and openness to feedback, learning from setbacks and continuously improving performance.

Project and Change Management

• Suggest, initiate and participate in business line and business engineering improvement projects.
• Review, update and enhancement of Notebooks/ Standard Due Diligences/ Procedure(s).
• Standardize and document processes, workflows and procedures resulting from projects and change initiatives.
• Support the Manager in managing day-to-day team activities and priorities, ensuring timely delivery of projects and initiatives. Identify, track and mitigate risks and issues, escalating when needed and proposing remediation actions.

Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, Flexible Benefits, And Competitive Compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Application criteria

Starting date 01/10/2026 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

• University Degree or equivalent
• Due diligence experience or experience in transversal function(s) (Product/ process/marketing)
• Prior experience in business organization/support would be a plus

Minimum experience level 6-10 years

Skills needed

• Good knowledge on Financial Markets in general
• Operational experience across product lines
• Sound planning, organization and management skills
• Excellent communication and interpersonal skills with proficiency in written and spoken English
• Strong analytical and synthesis skills
• Solution oriented
• Ability to draft clear, structured documentation
• Experience in process optimisation and continuous improvement
• Strong project management skills

• Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.