Assistant Manager

Gong cha; Semenyih; On-site; MYR 56,000 - 84,000; Full time

Job summary

Gong Cha Malaysia is seeking an experienced Outlet Manager to oversee daily operations at a Gong Cha outlet in Semenyih. You will lead a small team, ensure smooth service, and drive sales to meet targets.

The role emphasizes cost control, staff scheduling, and adherence to company policies, while delivering excellent customer experiences and maintaining stock accuracy.

Responsibilities

• Manage all aspects of operating a Gong Cha outlet and lead a team whilst driving sales.
• Managing staff cost and schedules.
• Oversee day-to-day operations.
• Ensure high quality of customer experience is taking place.
• Ensure team members are adhering to company's policies and procedures.
• Stock handling, stock control and stock cost management.
• Driving sales to meet given targets and grow sales.

Job description

• Manage all aspects of operating a Gong Cha outlet and responsible for managing and leading a team whilst driving sales.
• Managing staff cost and schedules.
• Oversee day-to-day operations.
• Ensure high quality of customer experience is taking place.
• Ensure team members are adhering to company's policies and procedures.
• Stock handling, stock control and stock cost management.
• Driving sales to meet given targets and grow sales.