Outlet Operations Lead and Sales Growth Manager

Gong cha; Alor Setar; On-site; MYR 39,000 - 61,000; Full time

Job summary

Gong cha in Alor Setar, Kedah, is seeking an Outlet Manager to lead daily operations, supervise a dedicated team and drive sales while ensuring consistently excellent customer experiences for every guest.

You will manage staff schedules and costs, enforce company policies and procedures, handle stock, and monitor quality and service standards to meet or exceed targets. The role requires proactive leadership and hands-on involvement in achieving strong store performance.

Qualifications

Responsibilities

• Manage all aspects of operating a Gong Cha outlet and responsible for managing and leading a team whilst driving sales.
• Managing staff cost and schedules.
• Oversee day-to-day operations.
• Ensure high quality of customer experience is taking place.
• Ensure team members are adhering to company's policies and procedures.
• Stock handling, stock control and stock cost management.
• Driving sales to meet given targets and grow sales.

Job description

Gong cha in Alor Setar, Kedah, is seeking an Outlet Manager to lead daily operations, supervise a dedicated team and drive sales while ensuring consistently excellent customer experiences for every guest.

You will manage staff schedules and costs, enforce company policies and procedures, handle stock, and monitor quality and service standards to meet or exceed targets. The role requires proactive leadership and hands-on involvement in achieving strong store performance.