Assistant Customer Service Manager / Assistant Indoor Sales Manager

EC EXCEL HOLDINGS BERHAD; Kajang; On-site; MYR 60,000 - 90,000; Full time

Job summary

EC Excel Holdings Berhad is seeking an Assistant Customer Service Manager / Assistant Indoor Sales Manager in Malaysia. The role collaborates with customer service, finance, and logistics to resolve escalations, backorders, or order-fulfillment issues.

You will handle daily filing and data entry, including invoices and sales orders, while maintaining organized records. Ideal candidates hold a bachelor's degree in business-related fields and possess 2–4 years of inside sales or sales

Qualifications

• Bachelor's degree in business/related field preferred.
• 2–4 years in inside sales, tele-sales, or sales administration with lead experience.
• Strong leadership and team motivation.
• Excellent verbal and written communication.
• Analytical mindset with good time management.

Responsibilities

• Work with customer service, finance, or logistics teams to resolve escalations, backorders, or order-fulfillment issues.
• Perform filing and documentation for daily operations
• Handle data entry tasks, including invoice and sales order processing
• Maintain accurate records and ensure documents are properly organized

Skills

Leadership

Communication skills

Problem solving

Time management

Education

Bachelor's degree in Business Administration, Marketing, Economics, or related field

Job description

Assistant Customer Service Manager / Assistant Indoor Sales Manager

Work with customer service, finance, or logistics teams to resolve escalations, backorders, or order-fulfillment issues.

Perform filing and documentation for daily operations

Handle data entry tasks, including invoice and sales order processing

Maintain accurate records and ensure documents are properly organized

Requirements

Education: Bachelor's degree in Business Administration, Marketing, Economics, or a related field (preferred).

Experience: 2 to 4 years of experience in inside sales, tele-sales, or sales administration, with some prior supervisory or lead experience.

Soft Skills:

Leadership and team-motivating capabilities.

Verbal and written communication skills.

Analytical mindset with problem-solving and time-management strengths.

Our Company was incorporated in Malaysia under the Act on 15 January 1985 as a private limited company under the name of Vinylon Industries Sdn Bhd. On 20 June 1986, we changed our name to K. Seng Seng Sdn Bhd and on 16 June 1999, we changed our name to K. Seng Seng Corporation Sdn Bhd. We were converted into a public company on 15 July 2009 and subsequently listed on the Main Market of Bursa Malaysia Securities Berhad on 19 January 2011. Subsequently, on 8 June 2026, we officially changed our name to EC Excel Holdings Berhad.

Our Company was incorporated in Malaysia under the Act on 15 January 1985 as a private limited company under the name of Vinylon Industries Sdn Bhd. On 20 June 1986, we changed our name to K. Seng Seng Sdn Bhd and on 16 June 1999, we changed our name to K. Seng Seng Corporation Sdn Bhd. We were converted into a public company on 15 July 2009 and subsequently listed on the Main Market of Bursa Malaysia Securities Berhad on 19 January 2011. Subsequently, on 8 June 2026, we officially changed our name to EC Excel Holdings Berhad.