Assistant Coordinator

Borneo Indah Sdn Bhd; Kuching; On-site; MYR 28,000 - 42,000; Full time

Job summary

Borneo Indah Sdn Bhd in Malaysia is seeking an Administrative Support to assist the sales team with quotations, proposals, sales orders, and tender documentation. You will oversee the full cycle of customer orders and coordinate with suppliers, forwarders and internal teams to ensure on-time delivery.

The role requires strong data entry, filing, and customer service skills, with responsibilities including reception duties and handling inquiries.

Qualifications

• Proven experience in administrative support or similar role.
• Familiarity with sales order processing and tender documentation.
• Excellent data entry and filing skills.
• Strong customer service and communication skills.

Responsibilities

• Provide administrative support to the sales team, including quotations, proposals, sales orders, and tender documents.
• Oversee end-to-end customer order processing, coordinating with suppliers, forwarders and internal departments for timely delivery.
• Maintain an accurate and updated customer database and filing system.
• Act as a customer service agent, handling and prioritizing customer requests and complaints.
• Share reception duties, including answering calls and screening visitors and suppliers.
• Carry out other duties as assigned by management.

Job description

Provide comprehensive administrative support to the sales team, including the preparation of quotations, proposals, sales orders, and tender documentation.

Oversee the end-to-end process of customer orders, ensuring accurate entry into the system and coordinating with supplier, forwarders and internal department to ensure timely delivery to customers.

Maintain an accurate and updated database of customer information and good filing system.

Act as a customer service agent, handling and prioritizing the influx of customer requests and complaints.

Share reception duties, such as taking telephone inquiries and screening visiting clients & supplier.

To carry out any other duties and responsibilities assigned by the management from time to time.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

BORNEO INDAH was established in Year 1994 specializing in Scientific, Medical and Hospital equipment, tools, consumables, disposables and chemicals. In Year 1996 we ventured into Engineering Education Trainers and Material Testing machineries. The management team had more than 3 decades worth of knowledge & experiences in these disciplines. Together with our team of sales & support specialists, we strive to be a principal provider in these industries.

OUR MISSION

Trustworthy & Reliable PartnershipQuality & Prompt ServiceInnovative Solution ProviderCommit to Perform Beyond Expectation

OUR VISION

To be a Preferred platform where our customers, channel partners, principals, colleagues and associates recognize Borneo Indah as a Responsible Leader and Market Driver with respect to product and services we offer.

OUR MISSION

Trustworthy & Reliable PartnershipQuality & Prompt ServiceInnovative Solution ProviderCommit to Perform Beyond Expectation

OUR VISION

To be a Preferred platform where our customers, channel partners, principals, colleagues and associates recognize Borneo Indah as a Responsible Leader and Market Driver with respect to product and services we offer.