Sales Support & Order Coordination Specialist

Borneo Indah Sdn Bhd; Kuching; On-site; MYR 28,000 - 42,000; Full time

Job summary

Borneo Indah Sdn Bhd in Malaysia is seeking an Administrative Support to assist the sales team with quotations, proposals, sales orders, and tender documentation. You will oversee the full cycle of customer orders and coordinate with suppliers, forwarders and internal teams to ensure on-time delivery.

The role requires strong data entry, filing, and customer service skills, with responsibilities including reception duties and handling inquiries.

Qualifications

• Proven experience in administrative support or similar role.
• Familiarity with sales order processing and tender documentation.
• Excellent data entry and filing skills.
• Strong customer service and communication skills.

Responsibilities

• Provide administrative support to the sales team, including quotations, proposals, sales orders, and tender documents.
• Oversee end-to-end customer order processing, coordinating with suppliers, forwarders and internal departments for timely delivery.
• Maintain an accurate and updated customer database and filing system.
• Act as a customer service agent, handling and prioritizing customer requests and complaints.
• Share reception duties, including answering calls and screening visitors and suppliers.
• Carry out other duties as assigned by management.

Job description

Borneo Indah Sdn Bhd in Malaysia is seeking an Administrative Support to assist the sales team with quotations, proposals, sales orders, and tender documentation. You will oversee the full cycle of customer orders and coordinate with suppliers, forwarders and internal teams to ensure on-time delivery.

The role requires strong data entry, filing, and customer service skills, with responsibilities including reception duties and handling inquiries.