Assistant Admin Manager

Eastwood Valley Golf & Country Club; Miri; On-site; MYR 45,000 - 73,000; Full time

Job summary

Eastwood Valley Golf & Country Club is seeking an Assistant Admin Manager to support management in administrative coordination, reporting, and documentation across the resort operations. The role involves coordinating across departments, preparing reports, and ensuring follow-through on management instructions to meet timelines.

The position emphasizes communication, documentation, and maintaining standards across all areas of the resort and hotel as required.

Qualifications

• Proven experience in administrative coordination and reporting.
• Strong documentation and records management.
• Ability to coordinate across departments and monitor service standards.

Responsibilities

• Assist management in preparing reports, correspondence, presentations, and meeting minutes.
• Maintain proper filing, records and confidential documents.
• Coordinate management meetings, departmental briefings and appointments.
• Prepare and update operational trackers, action plans and progress reports.
• Follow up on management instructions and ensure timely updates from departments.
• Compile information and reports from different departments for management review.
• Conduct regular walk-throughs and operational observations as assigned.
• Assist in monitoring service quality, staff grooming, cleanliness, and presentation.
• Record findings clearly and report them to management.

Skills

Admin coordination

Report writing

Documentation

Cross-department coordination

Mandarin proficiency

Job description

The Assistant Admin Manager is responsible for supporting management in administrative coordination, reporting, documentation and cross-departmental follow-up. Although the position is primarily administrative, the role is not limited to office duties. The employee is also required to assist management in monitoring operations, service standards and improvement matters across all areas of the resort and hotel whenever necessary. The position shall help ensure that management instructions are properly communicated, followed up and completed within the required timeline.

Key responsibilities

Assist management in preparing reports, correspondence, presentations, meeting minutes and other administrative documents.

Maintain proper filing, records and confidential management documents.

Coordinate management meetings, departmental briefings and appointments.

Prepare and update operational trackers, action plans and progress reports.

Follow up on instructions issued by management and ensure the relevant departments provide timely updates.

Compile information and reports from different departments for management review.

Conduct regular walk-throughs and operational observations as assigned by management.

Assist in monitoring service quality, staff grooming, cleanliness, maintenance conditions, outlet setup, signage and overall presentation.

Record findings clearly, including photographs where necessary, and report them to management.

Act as a coordination link between management and the various resort departments.

About you

Ability to communicate and read in Mandarin is preferred.

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."