SALES COORDINATOR

Meili Resort Hotel Sdn Bhd; West Coast Division; On-site; MYR 39,000 - 58,000; Full time

Job summary

Meili Resort Hotel Sdn Bhd in Sabah is seeking an organized administrative professional to support client communications, prepare proposals and contracts, and log bookings in property systems. The role involves coordinating with front office, housekeeping, and F&B to ensure smooth events and guest experiences.

You should have a diploma or degree in hospitality, business, or marketing, at least one year of relevant experience, and proficiency with Microsoft Office and hotel PMS.

Qualifications

• Diploma or degree in hospitality, business, or marketing.
• 1 year of administrative, customer service, or hotel experience required.
• Proficiency in Microsoft Office and hotel PMS tools.
• Strong Mandarin and English communication with attention to detail and a customer-first attitude.

Responsibilities

• Answer phone and email inquiries promptly and explain facility features.
• Prepare accurate proposals, group contracts, and BEOs.
• Update client files and log bookings in property systems.
• Research corporate accounts and assist with outbound prospecting.

Skills

Client communication

Administrative support

Database & CRM management

Lead generation

Cross-department coordination

Education

Diploma or degree in hospitality management, business administration, or marketing

Tools

Microsoft Office

hotel property management tools

Job description

Client Communication: Answer phone and email inquiries promptly, explain property facilities, and host site tours when managers are away.

Administrative Support: Prepare accurate proposals, group contracts, and Banquet Event Orders (BEOs).

Database & CRM Management: Update client files and log daily traces or bookings using property systems.

Lead Generation: Research corporate accounts and assist with outbound prospecting or telemarketing activities.

Cross-Department Coordination: Distribute event sheets and updates to front office, housekeeping, and food and beverage teams.

Qualifications & Skills

Education: Diploma or degree in hospitality management, business administration, or marketing.

Experience: Minimum 1 year of administrative, customer service, or hotel experience.

Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and hotel property management tools.

Communication: Strong verbal and written skills in Mandarin & English with attention to detail and a customer-first attitude.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."