Arabic-Speaking Trust & Safety Moderation Associate

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 42,000 - 70,000; Full time

Job summary

Accenture Southeast Asia is seeking an Arabic-speaking Content Moderator to review and classify user content per client guidelines using specialized tools. You will assess text, audio, and video inputs and escalate issues as needed, while remaining aligned with policy requirements.

The role emphasizes resilience to potentially disturbing content, with collaboration across the Trust & Safety team to improve responsible AI governance and policy.

Qualifications

• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and Arabic language proficiency.
• Ability to perform duties objectively, devoid of biases or personal beliefs.
• Strong attention to detail.
• Ability to synthesize and analyze information from multiple streams.
• Strong critical thinking and decision-making skills.

Responsibilities

• Review, classify and remove content per client guidelines using specific tools and channels.
• Stay up-to-date on changing client policies and industry trends in moderation and responsible AI.
• Investigate, resolve, and relay complex content issues to the Trust & Safety team.
• Develop and execute prompts to interrogate large language models on sensitive topics.
• Analyze model responses for appropriateness and potential refusals or disclaimers.
• Collaborate with teammates to build understanding of responsible AI issues.
• Contribute to best practices and guidelines for content moderation and governance.

Skills

Arabic proficiency

Emotional resilience

Attention to detail

Critical thinking

Job description

Accenture Southeast Asia is seeking an Arabic-speaking Content Moderator to review and classify user content per client guidelines using specialized tools. You will assess text, audio, and video inputs and escalate issues as needed, while remaining aligned with policy requirements.

The role emphasizes resilience to potentially disturbing content, with collaboration across the Trust & Safety team to improve responsible AI governance and policy.