Arabic QA & Search Ops Specialist

TikTok; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

TikTok is seeking a QA - Search Ops (Arabic) in Kuala Lumpur, Malaysia for a full-time on-site role supporting the Search Recommendation team. The position focuses on data delivery targets, policy interpretation, and moderation quality.

You will work with Arabic-speaking markets, edit 5,000–8,000 words daily, and contribute to RCA, training, and go-live processes, with a strong emphasis on cross-functional collaboration.

Qualifications

• Bachelor’s degree or above.
• Arabic fluency required for interacting with Arabic markets.
• Proficient English for primary working language.
• Strong text editing ability; 5,000-8,000 words daily.
• Experience as a writer/editor for media outlets or websites preferred.
• Familiarity with RCA methodologies is a strong plus.
• Willingness to work shifts, weekends, and holidays.

Responsibilities

• Ensure data delivery targets for productivity, quality, and latency.
• Interpret and clarify policies and SOPs to improve moderation.
• Collaborate with cross-functional stakeholders for feedback on data quality.
• Support training and go-live processes within Search Recommendation.
• Analyze project metrics and generate performance reports.
• Perform RCA and develop corrective/preventive actions.

Skills

Arabic fluency

English fluency

Editing/writing

QA in content moderation

Education

Bachelor's degree or above

Job description

TikTok is seeking a QA - Search Ops (Arabic) in Kuala Lumpur, Malaysia for a full-time on-site role supporting the Search Recommendation team. The position focuses on data delivery targets, policy interpretation, and moderation quality.

You will work with Arabic-speaking markets, edit 5,000–8,000 words daily, and contribute to RCA, training, and go-live processes, with a strong emphasis on cross-functional collaboration.